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Business & Economics Customer Relations

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Mastering Microsoft Dynamics 365 Implementations

Mastering Microsoft Dy...

by Eric Newell
Listen Up! - How to Tune In to Customers and TurnDown the Noise

Listen Up! - How to Tu...

by Karen Mangia
The Customer is an A**hole

The Customer is an A**...

by E.V. Rose
  • Published in 2019
  • 68
Stumbling Blocks to Stepping Stones

Stumbling Blocks to St...

by Doug Zahn
  • Published in 2019
  • 354
The Customer Success Professional’s Handbook: Howto Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

The Customer Success P...

by Ashvin Vaidyanathan
  • Published in 2020
  • 256
Managing to Keep the Customer: How to Achieve andMaintain Superior Customer Service Throughout theOrganization

Managing to Keep the C...

by Robert L. Desatnick
  • Published in 1987
Take Their Breath Away: How Imaginative Service Creates Devoted Customers

Take Their Breath Away...

by Chip R. Bell
  • Published in 2009
CRM in Real Time

CRM in Real Time

by Barton J. Goldenberg
  • Published in 2008
  • 384
Expanding Customer Service as a Profit Center

Expanding Customer Ser...

by Reider, Rob
  • Published in 2012
  • 153
The Diego Masciaga Way

The Diego Masciaga Way

by Chris Parker
  • Published in 2015
  • 192
101 Ways to Really Satisfy Your Customers

101 Ways to Really Sat...

by Andrew Griffiths
  • Published in 2003
  • 272
Communicating with Customers

Communicating with Cus...

by Patrick Forsyth
  • Published in 1999
  • 160

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