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Listen Up! - How to Tune In to Customers and TurnDown the Noise

Listen Up! - How to Tu...

by Karen Mangia
The Customer is an A**hole

The Customer is an A**...

by E.V. Rose
  • Published in 2019
  • 68
Stumbling Blocks to Stepping Stones

Stumbling Blocks to St...

by Doug Zahn
  • Published in 2019
  • 354
The Customer Success Professional’s Handbook: Howto Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

The Customer Success P...

by Ashvin Vaidyanathan
  • Published in 2020
  • 256
Managing to Keep the Customer: How to Achieve andMaintain Superior Customer Service Throughout theOrganization

Managing to Keep the C...

by Robert L. Desatnick
  • Published in 1987
Take Their Breath Away: How Imaginative Service Creates Devoted Customers

Take Their Breath Away...

by Chip R. Bell
  • Published in 2009
Passionate and Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!

Passionate and Profita...

by Lior Arussy
  • Published in 2005
  • 224
Becoming a Category of One: How Extradordinary Companies Transcend Commodity and Defy Comparison

Becoming a Category of...

by Joe Calloway
  • Published in 2006
  • 240
Market-Driven Management: Using the New MarketingConcept to Create a Customer-Oriented Company

Market-Driven Manageme...

by Frederick E. Webster
  • Published in 1994
  • 336
Leadership and the Customer Revolution: The Messy, Unpredictable, and Inescapably Human Challenge ofMaking the Rhetoric of Change a Reality

Leadership and the Cus...

by Gary Heil, Tom Parker, Rick Tate
  • Published in 1994
  • 320
At Your Service: Calamities, Catastrophes, and Other Curiosities of Customer Service

At Your Service: Calam...

by Hal Becker
  • Published in 1998
  • 288
Managing to Keep the Customer: How to Achieve andMaintain Superior Customer Service Throughout theOrganization, Revised Edition

Managing to Keep the C...

by Robert L. Desatnick, Denis H. Detzel
  • Published in 1993
  • 320

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