Managing to Keep the Customer: How to Achieve andMaintain Superior Customer Service Throughout theOrganization
Buy Rights Online Buy Rights

Rights Contact Login For More Details

  • Wiley

More About This Title Managing to Keep the Customer: How to Achieve andMaintain Superior Customer Service Throughout theOrganization

English

In this new book, Desatnick describes key strategies that have been used by companies as diverse as McDonald's and Citi-corp to achieve superior customer service.
loading