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More About This Title Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners, Second Edition
Founded in 1946, The Culinary Institute of America is an independent, not-for-profit college offering bachelor's and associate degrees, as well as certificate programs, in either culinary arts or baking and pastry arts. A network of more than 37,000 alumni in foodservice and hospitality has helped the CIA earn its reputation as the world's premier culinary college. Visit the CIA online at www.ciachef.edu.
CHAPTER 1 The Principles of Remarkable Service.
CHAPTER 2 The History and Traditions of Professional Table Service.
CHAPTER 3 Styles of Table Service.
CHAPTER 4 Reservations, Greeting, and Seating the Guest.
CHAPTER 5 Preparing and Setting Up for Service.
CHAPTER 6 Serving Guests.
CHAPTER 7 Beverage Service.
CHAPTER 8 Wine Service.
CHAPTER 9 Banquet Service for Special Functions.
CHAPTER 10 Tableside Service.
CHAPTER 11 A Clean and Safe Dining Room.