Business & Economics Customer Relations

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The Cornell School of Hotel Administration on Hospitality

The Cornell School of...

by Michael C. Sturman
  • Published in 2011
  • 512
Unleashing Excellence

Unleashing Excellence

by Teri Yanovitch, Teri Yanovitch
  • Published in 2009
  • 256
Selling Luxury

Selling Luxury

by Genevieve Tour, Genevieve Tour
  • Published in 2009
  • 176
What's the Secret?

What's the Secret?

by John R. DiJulius
  • Published in 2008
  • 336
Beyond the Familiar

Beyond the Familiar

by Sean Meehan, Sean Meehan
  • Published in 2011
  • 184
The Relationship Revolution

The Relationship Revol...

by Larry Hochman
  • Published in 2010
  • 166
The Wallet Allocation Rule

The Wallet Allocation...

by Alexander J. Buoye, Lerzan Aksoy, Luke Williams, Alexander J. Buoye
  • Published in 2015
  • 240
The Customer is an A**hole

The Customer is an A**...

by E.V. Rose
  • Published in 2019
  • 68
Stumbling Blocks to Stepping Stones

Stumbling Blocks to St...

by Doug Zahn
  • Published in 2019
  • 354
The Customer Success Professional’s Handbook: Howto Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

The Customer Success P...

by Ashvin Vaidyanathan
  • Published in 2020
  • 256
Managing to Keep the Customer: How to Achieve andMaintain Superior Customer Service Throughout theOr

Managing to Keep the C...

by Robert L. Desatnick
  • Published in 1987
Take Their Breath Away: How Imaginative Service Creates Devoted Customers

Take Their Breath Away...

by Chip R. Bell
  • Published in 2009

Showing 1 - 12 of 114 results

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