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More About This Title Technology-Enhanced Assessment of Talent
English
"This volume provides anyone using technology-enhanced assessments as part of organizational selection, promotion, or development programs, or considering their use, with both cutting-edge discussions of critical measurement issues and detailed examples of ongoing HR systems that highlight the opportunities and challenges of such assessments." —James L. Farr, professor, Department of Psychology, Pennsylvania State University
"Assessment systems provide an efficient means to evaluate and deploy talent across our global business. Technology-Enhanced Assessment of Talent highlights the science behind these technologies, as well as cutting-edge solutions shown to be effective in running the talent side of business." —David A. Rodriguez, Ph.D., executive vice president, Global Human Resources, Marriott International, Inc.
The Jossey-Bass SIOP Professional Practice Series was launched in 1988 to provide I-O psychologists, organizational scientists and practitioners, human resources professionals, managers, executives and those interested in organizational behavior and performance with volumes that are insightful, current, informative and relevant to organizational practice. The volumes seek to inform those interested in practice with guidance, insights and advice on how to apply the concepts, findings, methods, and tools derived from industrial and organizational psychology to solve human-related organizational problems.
English
Seymour Adler, Ph.D., is Senior Vice President and chief strategist for the Talent consulting practice at Aon Hewitt. Seymour helps manage the development and delivery of Aon Hewitt's solutions across the areas of selection, assessment, leadership development, engagement, organizational transformation, and human resource effectiveness.
A division of the American Psychological Association and established in 1945, the Society for Industrial and Organizational Psychology is the premier association for professional charged with enhancing human well-being and performance in organizational and work settings. They have more than 7,000 members.
English
The Editors xvii
The Contributors xix
Preface xxxv
Acknowledgments xxxvii
1. Overview of Technology-Enhanced Assessments 1
Nancy T. Tippins
Section One: Measurement and Implementation Issues in Technology-Enhanced Assessments 19
2. Foundations for Measurement 21
John C. Scott and Alan D. Mead
3. Implementing Assessment Technologies 66
Douglas H. Reynolds
4. Cheating and Response Distortion on Remotely Delivered Assessments 99
Winfred Arthur, Jr., and Ryan M. Glaze
5. Computerized Adaptive Testing 153
Rodney A. McCloy and Robert E. Gibby
6. Applicant Reactions to Technology-Based Selection: What We Know So Far 190
Talya N. Bauer, Donald M. Truxillo, Kyle Mack, and Ana B. Costa
7. International Issues, Standards, and Guidelines 224
Dave Bartram
Section Two: Case Studies of Technology-Enhanced Assessments 251
8. Web-Based Management Simulations: Technology-Enhanced Assessment for Executive-Level Selection and Development 253
Terri McNelly, Brian J. Ruggeberg, and Carrol Ray Hall, Jr.
9. Bridging the Digital Divide Across a Global Business: Development of a Technology-Enabled Selection System for Low-Literacy Applicants 267
Adam Malamut, David L. Van Rooy, and Victoria A. Davis
10. Promotional Assessment at the FBI: How the Search for a High-Tech Solution Led to a High-Fidelity Low-Tech Simulation 293
Amy D. Grubb
11. Innovation in Senior-Level Assessment and Development: Grab 'Em When and Where You Can 307
Sandra B. Hartog
12. Case Study of Technology-Enhanced Assessment Centers 324
Rick Hense and Jay Janovics
13. Video-Based Testing at U.S. Customs and Border Protection 338
Jeffrey M. Cucina, Henry H. Busciglio, Patricia Harris Thomas, Norma F. Callen, DeLisa D. Walker, and Rebecca J. Goldenberg Schoepfer
14. Going Online with Assessment: Putting the Science of Assessment to the Test of Client Need and 21st Century Technologies 355
Eugene Burke, John Mahoney-Phillips, Wendy Bowler, and Kate Downey
15. Implementing Computer Adaptive Tests: Successes and Lessons Learned 380
Mike Fetzer and Tracy Kantrowitz
16. Practice Agenda: Innovative Uses of Technology-Enhanced Assessment 394
Michael J. Zickar and Christopher J. Lake
17. Concluding Comments: Open Questions 418
Seymour Adler
Indexes
Name Index 437
Subject Index 445
