The Practical CIO: A Common Sense Guide for Successful IT Leadership
Buy Rights Online Buy Rights

Rights Contact Login For More Details

More About This Title The Practical CIO: A Common Sense Guide for Successful IT Leadership


The IT executive's ultimate handbook for survival in a rapidly changing economy

The Practical CIO: A Common Sense Guide for Successful IT Leadership provides needed advice for modern executives competing in a challenging global environment.

  • Proactively establish goals for IT
  • Hold all vendors accountable
  • Extract maximum value from existing IT investments
  • Manage and market the IT brand
  • Build relationships up, down and sideways across the enterprise and beyond its traditional boundaries
  • Act like a CEO

Brimming with interviews and case studies from leading global enterprises such as Microsoft, Prudential, Citigroup, Chiquita Brands, Smithfield Foods and West Marine. The Practical CIO is designed for clear-eyed IT and C-level executives with no patience for hype or overly optimistic visions of a "better tomorrow." Truly a commonsense guide for successful IT leadership, this book delivers exactly the kind of hard-nosed, actionable advice that executives urgently require.


JOSÉ CARLOS EIRAS was most recently CIO at DHL Express U.S.A., a division of Deutsche Post World Net (DPWN), the world's leading logistics and transportation company. Prior to joining DHL, he served as European CIO and Global Services Information Officer at General Motors. He has also held top executive posts at General Foods, Philip Morris, and other multinational corporations. Eiras is a recognized industry expert and respected IT consultant; he has a solid foundation of support in the global IT community.





Chapter 1 Build a Great Team.

Chapter 2 Proactively Establish Goals for IT.

Chapter 3 Design the IT Strategy.

Chapter 4 Hold All of Your Vendors Accountable.

Chapter 5 Before Negotiating, Do Your Homework.

Chapter 6 Manage Contracts, Don’t Just Sign Them.

Chapter 7 Work With the Business.

Chapter 8 Manage and Market the IT Brand.

Chapter 9 Building Relationships Across the Enterprise—And Beyond.

Chapter 10 Act Like a CEO.



About the Author.



"High tech was once the back end of business strategy. The two are now one, says tech exec Jose Eiras, author of "The Practical CIO."  To get with the program, chief information officers should: Think like a CEO. Unlike other areas of a firm, information technology operates best "when it's managed like a free-standing business" as opposed to a service center, Eiras said." (, April 16, 2010)