Student Services: A Handbook for the Profession, Fifth Edition
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More About This Title Student Services: A Handbook for the Profession, Fifth Edition


Now in its fifth edition, Student Services: A Handbook for the Profession has been hailed as a classic reference in the field. In this important resource, a new cast of student affairs scholars and practitioners examine the changing context of the student experience in higher education, the evolution of the role of student affairs professionals, and the philosophies, ethics, and theories that guide the practice of student affairs work.

The fifth edition covers a broad range of relevant topics including historical roots and development of the profession, philosophies and ethical standards, legal issues, theoretical bases of the profession, organizing and managing student affairs programs, and essential competencies: leadership, multiculturalism, supervision, teaching, counseling and helping skills, advising and consultation, conflict resolution, community development, professionalism, and developing institutional partnerships. It also addresses the future of student affairs practice and how it is informed by student learning outcomes and technology.

"The painstakingly thorough coverage of topics important to the profession of student affairs makes this handbook a valuable resource to the scholarly and practice communities of the profession." —John M. Braxton, professor, Higher Education Leadership and Policy Program, Peabody College, Vanderbilt University; editor, Journal of College Student Development

"Continues three decades of excellence in providing a comprehensive set of resources that provides firm grounding for the higher education student affairs community in all aspects of our profession." —Michael J. Cuyjet, professor, Department of Educational and Counseling Psychology, University of Louisville

"Casts an impressively wide net, thoroughly capturing critical topics and offering a deeply nuanced and technical, yet readily accessible narrative trajectory and study of student affairs in higher education." —Theresa A. Powell, vice president for student affairs, Temple University


John H. Schuh is distinguished professor emeritus of Educational Leadership and Policy Studies at Iowa State University. Susan R. Jones is associate professor in the Higher Education and Student Affairs Program at The Ohio State University. Shaun R. Harper is on the faculty in the Graduate School of Education, Africana Studies, and Gender Studies at the University of Pennsylvania.



About the Authors.

Part One: Historical and Contemporary Context.

1 Historical Overview of American Higher Education (John R. Thelin and Marybeth Gasman).

2 Institutional Variety in American Higher Education (Kimberly A. Griffin and Sylvia Hurtado).

3 Campus Climate and Diversity (Mitchell J. Chang, Jeffrey F. Milem, and anthony lising Antonio).

Part Two: Professional Foundations and Principles.

4 The Development of Student Affairs (Gwendolyn Dungy and Stephanie A. Gordon).

5 Philosophies and Values (Robert D. Reason and Ellen M. Broido).

6 Ethical Standards and Principles (Jane Fried).

7 Selected Legal Issues (Gary Pavela).

Part Three: Theoretical Bases of the Profession

8 The Nature and Uses of Theory (Susan R. Jones and Elisa S. Abes).

9 Psychosocial and Cognitive Structural Perspectives on Student Development (Nancy J. Evans).

10 Perspectives on Identity Development (Vasti Torres).

11 Student Learning (Patricia M. King and Marcia B. Baxter Magolda).

12 Organizational Theory (Adrianna Kezar).

13 Campus Ecology and Environments (Kristen A. Renn and Lori D. Patton).

14 Student Success (George D. Kuh).

Part Four: Organizing and Managing Programs and Services

15 Framing Student Affairs Practice (Kathleen Manning and Frank Michael Muñoz).

16 Strategy and Intentionality in Practice (Shaun R. Harper).

17 Financing Student Affairs (John H. Schuh).

18 Assessment and Evaluation (Marilee J. Bresciani).

Part Five: Essential Competencies.

19 Multicultural Competence (Raechele L. Pope and John A. Mueller).

20 Leadership (Susan R. Komives).

21 Staffing and Supervision (Joan B. Hirt and Terrell L. Strayhorn).

22 Teaching in the Co-Curriculum (Peter M. Magolda and Stephen John Quaye).

23 Counseling and Helping Skills (Amy L. Reynolds).

24 Advising and Consultation (Patrick Love and Sue Maxam).

25 Conflict Resolution (Larry Roper and Christian Matheis).

26 Community Development (Dennis C. Roberts).

27 Professionalism (Jan Arminio).

28 Academic and Student Affairs Partnerships (Elizabeth J. Whitt).

Part Six: The Future.

29 Using Research to Inform Practice (Linda J. Sax and Casandra E. Harper).

30 Student Technology Use and Student Affairs Practice (Ana M. Martínez Alemán and Katherine Lynk Wartman).

31 haping the Future (Susan R. Jones, Shaun R. Harper, and John H. Schuh).

Name Index.

Subject Index.


"Student Services has entered its fourth decade of use in graduate preparation. 'The Green Book,' as it is affectionately called, has introduced generations to the student affairs profession... Building on its long history, the [fifth edition] lays a very strong foundation for learning to become a professional in student affairs."—Maureen E. Wilson, Bowling Green State University, Journal of College Student Development