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More About This Title The Supernova Advisor: Crossing The Invisible Bridge to Exceptional Client Service and Consistent Growth
Introduction: Stepping onto the Invisible Bridge: Your Journey toward the Exceptional.
Chapter 1: The Trouble with Success: The Tyranny of the 80/20 Rule.
Chapter 2: Contact: The Humble Foundation of the Ultimate Client Experience.
Chapter 3: Segmentation: The Supernova Non-negotiable.
Chapter 4: Organization: Promises Made, Promises Kept.
Chapter 5: Planning: Inspired Action.
Chapter 6: Acquisition: Explosive Growth under Control.
Chapter 7: Leading the Practice: Leaders Developing Leaders.
Final Thoughts on Moving Forward.
About the Author.