The Effective Organization - The Nuts and Bolts of Business Value
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English

The Effective Organization explores the issues and challenges of levering information technology to respond more effectively to client needs and objectives both within a company and a market. Based on examples of successes and failures over the last decade, it provides a forum for discussion within organizations, and between firms and their different business partners.

The authors begin by examining the inherent links between business value, business models, and corporate strategy. They show how IT has progressively influenced our perceptions of value by impacting the practice of management, and propose the Value Matrix ™ as a guide to determining how to best deploy talent, organization, and technology to produce value in a company and a market.

Building on these foundations, they then turn their attention to how current management practice often neglects the goal of business value. As the prescriptions for optimising organizations and technology have reached their limits, they argue, a radically different approach based on effectiveness and business value offers a promising alternative.

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Lee Schlenker is the Principal of LHS Technologies, a consulting company that works with Oracle, Microsoft, IBM, Apple, and the European Commission on the challenges of collaborative technologies, IT productivity and e-education. Dr Schlenker is also Professor of Business Systems at EM Lyon and a recipient of the EDSF prize for the use of technology in teaching.  He currently teaches various courses in England, Finland, France and The Netherlands.

Allan Matcham is Director, Europe, Middle East and Africa for the Oracle Corporation.  Working with some of the world's pre-eminent business schools, he is responsible for delivering advanced thought leadership programmes designed to identify how technology delivers new forms of business value.

With extensive experience of the IT, leisure and financial service industries, Alan has held a variety of senior marketing, general management and consulting positions within blue chip companies in both Europe and the Far East. He joined Oracle in 1997 as Head of the Organisational Change Management practice for Europe, Middle East and Africa, responsible for ensuring the successful adoption of technology-based solutions.

English

Foreword by Sergio Giacoletto.

Preface.

Acknowledgements.

Chapter 1: In Search of Business Value.

Chapter 2: The House of Mirrors.

Chapter 3: Is What You Measure What You Get?

Chapter 4: It Takes Two (or More) to Tango.

Chapter 5: Going Around in Circles.

Chapter 6: The Joined-up Economy.

Chapter 7: Soldiers of the Shadows.

The Effective Organization.

Index.

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“…an effective guide that draws on the authors’ first-hand experiences of business success and failure.” Supply Management, 9th June 2005
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