Organisational Behaviour For Dummies
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Your plain-English introduction to organisational behaviour

Organisational Behaviour (OB) is the study of how people, individuals, and groups act in organisations. Whether you're studying OB, or you just want a better understanding of people at work, Organisational Behaviour For Dummies gives you all the essentials for understanding this fascinating subject.

Inside you'll find out about personality and individual differences, teams and groups, personnel selection and assessment, and health and well-being at work. You'll also find out how leaders lead, how motivators motivate, and how the modern workplace is changing and evolving.

  • An easy-to-read introduction to organisational behaviour for business, management, and organisational psychology students
  • A useful reference for managers
  • A fascinating look at behaviour in the modern workplace

Whether you're a student of organisational behaviour, a manager, or a lifelong learner with an interest in human behaviour and psychology in the workplace, Organisational Behaviour For Dummies has you covered.


Cary L. Cooper, PhD, is Professor of Organisational Psychology and Health and Pro Vice Chancellor at Lancaster University.

Lynn Holdsworth, PhD, is a research fellow at Manchester Business School.

Sheena Johnson, PhD, is an occupational psychologist and a lecturer in organisational psychology at Manchester Business School.


Introduction 1

Part I: Getting to Grips with Organisational Behaviour 7

Chapter 1: Introducing Organisational Behaviour 9

Chapter 2: Working Nine to Five: Understanding Psychology and Behaviour in the Workplace 19

Part II: All About the Employee 31

Chapter 3: Getting to Know People: Personality and Intelligence Differences 33

Chapter 4: Having the Right Attitude at Work 51

Chapter 5: Working Together: Teams and Groups 69

Chapter 6: Reducing Stress, and Improving Health and Wellbeing 87

Chapter 7: Handling Emotionally Demanding Jobs 107

Part III: All About the Employer 123

Chapter 8: Leading the Way: Leadership in the Workplace 125

Chapter 9: Motivating the Workforce 141

Chapter 10: The Unwritten Agreement: Psychological Contract 161

Chapter 11: Ensuring Fairness at Work 175

Part IV: All About the Organisation 193

Chapter 12: Designing Jobs 195

Chapter 13: Fitting In: Organisational Culture 209

Chapter 14: Changing Organisations 227

Chapter 15: Keeping Pace with the Global Workplace 241

Chapter 16: Working Virtually 257

Part V: All About Hiring and Developing People 271

Chapter 17: Hiring the Right People 273

Chapter 18: Assessing and Appraising 293

Chapter 19: Training and Developing People 311

Part VI: The Part of Tens 329

Chapter 20: Ten Tips for Good Employee Relations 331

Chapter 21: Ten Stressful Occupations 337

Chapter 22: Ten Tips for Managing Your Manager 341

Chapter 23: Ten Up and Coming Issues in Organisational Behaviour 345

Chapter 24: Ten Engagement Factors for Employees 351

Index 355