Think Before You Speak
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English

Think Before You Speak

Think Before You Speak takes you through the entire negotiationprocess in all its variations and contexts, both in business andeveryday life. By preparing you to think clearly and strategically,this invaluable guide gives you an edge that will help you toachieve success while maintaining the best possible relations withthose opposing you. Here's an outline of how Think Before You Speakleads you through the strategic negotiation process:

CHAPTER & TOPIC
* Overview/Plan
* Assess Your Position
* Assess Other Party
* Analyze Context
* Selecting a Strategy
* Competition
* Collaboration
* Other Strategies
* Building Collaboration
* Resolving Conflict
* Third Party Help
* Communicating
* Legal/Ethical Issues
* Multiple Parties
* Global Negotiation
* Improving Negotiation

STEP IN PROCESS
* ANALYZE STRATEGIC ISSUES
* SELECT A STRATEGY
* INITIATE THE NEGOTIATION PROCESS
* MANAGE THE NEGOTIATION PROCESS
* OBTAIN OUTCOMES AND LEARN FROM THE EXPERIENCE

Practical, authoritative, and comprehensive, Think Before You Speakgives you the tools to handle any negotiation with confidence.

English

ROY J. LEWICKI is Professor of Management and Human Resources atthe College of Business at Ohio State University, and a negotiationand conflict management consultant to many organizations, includingEli Lilly, Price Waterhouse, LLP, and the Young President'sOrganization. He is the author of Negotiating, Research onNegotiation in Organizations, and other text and professional bookson negotiating.

ALEXANDER HIAM is a business consultant and author. His booksinclude The Portable MBA in Marketing (Wiley); Closing the QualityGap: Lessons from America's Leading Companies; Vest PocketMarketer: Classic Marketing Tools for Executives; and Vest PocketCEO: Decision- Making Tools for Executives.

Karen Wise Olander is a communications specialist and freelancewriter. She has authored numerous articles and training manuals,and coauthored (with Hiam) The Prentice Hall Handbook ofEntrepreneurship and Small Business Management.

English

The Advantage of Strategy.

Assessing Your Position.

Assessing the Other Party.

Context and Power.

Selecting a Strategy.

Implementing a Competitive Strategy.

Implementing a Collaborative Strategy.

Alternative Strategies: Accommodating, Avoiding,Compromising.

Understanding and Dealing with Traps and Biases inNegotiation.

Conflict Reduction: From Opponent to Collaborator.

When and How to Use Third-Party Help.

Communication Skills.

Legal and Ethical Issues.

"The More the Merrier": Negotiating through Representatives andTeams.

Mastering Strategic Negotiation.

Endnotes.

Index.
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