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A Toolkit of Motivational Skills - Encouraging and Supporting Change in Individuals 2e
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More About This Title A Toolkit of Motivational Skills - Encouraging and Supporting Change in Individuals 2e

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How do you motivate someone to change a pattern of behaviour? This is an issue faced daily by professionals working in healthcare and criminal justice systems. Motivational interviewing is a style of communication developed for working with substance abuse, but found to be effective for work with a variety of people who are struggling with the idea of behaviour change. This workbook is a complete guide to the motivational approach for any professional who needs to help others to change.
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Catherine Fuller (Worcester, UK) has 10 years experience as a manager in the probation service, and now works as an independent trainer for a variety of criminal justice and youth agencies in the UK and Europe.

Phil Taylor (Malvern, UK) has 30 years experience in the probation service and has worked as an independent consultant and trainer for the last 8 years.

Together they wrote the original Toolkit of Motivational Skills for the UK Probation Service in 2003.

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About the Authors vii

Acknowledgements ix

1. What is a Motivational Approach? 2

2. How Effective is the Motivational Approach? 22

3. How to Use the Toolkit to Meet Individual Requirements 30

4. Establishing Rapport and Making Contracts 46

5. Exploring Current Motivation 64

6. The Cycle of Change 72

7. Listening Skills 104

8. Summarising and Reflective Listening 120

9. Asking Open Questions 136

10. Working with Resistance 150

11. Exploring Ambivalence 174

12. Developing the Desire to Change 188

13. Affirmation and Confidence to Change 208

14. Motivational Action Planning 228

15. Supporting Change 244

16. Putting it All Together; Cultivating your Skills 258

References 288

Index of Worksheets 292

Subject Index 294

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