Where in the World is My Team? - Making a Successof Your Virtual Global Workplace
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More About This Title Where in the World is My Team? - Making a Successof Your Virtual Global Workplace


As the economy becomes increasingly global, businesses need employees who can work in teams that cross borders and transcend physical spaces. In Where in the World Is My Team, fictional character Will Williams shares entertaining anecdotes and practical advice to accustom readers to the challenges of a global, virtual workplace. This easy-to-follow guide, ideal for managers and those interested in succeeding in a global economy, introduces new technologies but focuses especially on the six Key Performance Zones for global team collaboration with briefing report summaries to emphasize key points.


Terence Brake is President of the American arm of TMA (Transnational Management Associates Limited), a leading global executive development consultancy with offices worldwide. TMA's innovative learning solutions help employees at all levels within organizations to meet the personal challenge of doing successful business in the global market place.
Terence is a respected author and leading figure in the international cross-cultural training field. He is a Summer Institute for Intercultural Communication faculty member - where he teaches a program on Global Virtual Teams - and is a speaker at Society for Intercultural Education and Research and ASTD conferences. He has over 10 years experience of working in and coaching virtual teams



Acknowledgements ix

Cast of Characters xiii

Welcome Mat 1

Let the Games Begin 3

Cooperation 21

Convergence 43

Coordination 61

Capability 85

Communication 109

Cultural Intelligence 139

Showtime: All Together Now! 169

Briefing Report: Global Virtual Team Essentials 185

Useful Terms 211