AI Driven IT Service Delivery, Operations, and the GRC Center
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- Dr. Peter Laurence Villareal Valencia
More About This Title AI Driven IT Service Delivery, Operations, and the GRC Center
English
A practical guide to modernizing IT service management, enterprise operations, governance, risk, compliance, audit evidence, cybersecurity integration, vendor oversight, and AI-enabled command centers. It presents an operating-model approach for replacing fragmented tickets and disconnected dashboards with accountable, measurable, AI-assisted IT operations.
