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More About This Title Operational Risk Management - Best Practices inthe Financial Services Industry
English
The Authoritative Guide to the Best Practices in Operational Risk Management
Operational Risk Management offers the most current information available for putting in place an effective risk management program for a financial services firm. Comprehensive in scope, the book outlines the frameworks, tools and techniques that successful firms use to identify, assess, mitigate and monitor risk within their organisations. The different chapters present a holistic approach, which helps to clarify the relationship between the different components of a risk management framework and offers a consistent view of effective risk management. This flexible framework can be tailored to each firm based on its own practices, size and business complexity.
Operational Risk Management offers the information risk managers need not only to help their organisations avoid crises, but also to safely recognise new opportunities, achieve their full potential, and reach new heights of success.
English
ARIANE CHAPELLE, PHD, is Associate Professor (Honorary Reader) at University College London for the course 'Operational Risk Measurement for Financial Institutions' and is a Fellow of the Institute of Operational Risk and a trainer for the Professional Risk Managers' International Association (PRMIA), for whom she designed the Certificate of Learning and Practice in Advanced Operational Risk Management. She is a former holder of the Chair of International Finance at the University of Brussels. She has been active in operational risk management since 2000 and is a former head of operational risk management at ING Group and Lloyds Banking Group. Dr. Chapelle runs her own training and consulting practice in risk management. Her clients include Tier 1 financial organisations and international financial institutions.
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About the Author xi
Foreword xiii
Preface xv
Introduction xix
PART ONE Risk Identification 1
CHAPTER 1 Risk Identification Tools 3
CHAPTER 2 Scenario Identification Process 13
CHAPTER 3 Risk Definition and Taxonomy 19
CHAPTER 4 Risk Connectivity and Risk Networks 29
PART TWO Risk Assessment 35
CHAPTER 5 Risk Appetite 37
CHAPTER 6 Risk and Control Self-Assessments 51
CHAPTER 7 Scenario Assessment 63
CHAPTER 8 Regulatory Capital and Modeling 77
PART THREE Risk Mitigation 93
CHAPTER 9 Operational Risk Governance 95
CHAPTER 10 Risk Mitigation 105
CHAPTER 11 Root Cause Analysis and Action Plans 115
CHAPTER 12 Conduct and Culture 119
PART FOUR Risk Monitoring 127
CHAPTER 13 Incident Data Collection 129
CHAPTER 14 Key Risk Indicators 141
CHAPTER 15 Risk Reporting 157
CHAPTER 16 Valuable ORM 171
PART FIVE Rising Operational Risks 179
CHAPTER 17 Project Risk Management 181
CHAPTER 18 Information Security Risks 193
CHAPTER 19 Operational Risks in Cryptocurrencies 207
CHAPTER 20 Resilience and Reputation 221
Conclusion 231
Index 235
