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- Wiley
More About This Title The Drama-Free Workplace: How You Can Prevent Unconscious Bias, Sexual Harassment, Ethics Lapses, and Inspire a Healthy Culture
English
Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares!
Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world.
Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued).
The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to:
- Sexual harassment
- Bias and diversity
- Ethics lapses
The book also includes helpful information on:
- Becoming an organization that values and practices fearlessness, fairness and freedom
- Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening
- Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace
Finally, the book’s DIY section guides companies on how to:
- draft and enforce helpful policies (that employees will actually read and *want* to follow)
- design and deliver powerful and effective training programs
- investigate and resolve claims of sexual harassment and other types of misconduct.
Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.
English
patti perez is Vice President of Workplace Strategy for Emtrain, a technology-driven HR culture/compliance company and a frequent speaker around the United States and Latin America on sexual harassment prevention and other workplace issues. She is a licensed California attorney, a professionally-certified HR executive, and a specialist in the prevention and resolution of workplace drama.
English
Foreword
Acknowledgments
About the Author
Introduction
Part 1: Diagnosis Drama. . .Everything You’ve Ever Wanted To Know About Workplace Drama
Chapter 1: How to Blow up an Organization (and Rise from the Ashes)
WorkplaceDrama: Identifying Problematic Behavior
Root Causes of Workplace Drama
Legal Compliance: Friend or Foe?
The #1 Culture Problem in Organizations: A Lack of Authenticity
Having the Courage to be Different (and Therefore Effective): Focus on the Good
Chapter 2: Why is Sexual Harassment Still a Thing? And What We Must Do to Fix It
Are We All on the Same Page? Key Legal Definitions and Clarifications
Leading Predictors of Workplace Sexual Harassment
Other Factors that Contribute to Sexual Harassment
Sexual Harassment: The Cure
Chapter 3: Diversity, Inclusion & Belonging. . .Not Just PC BS
Unconscious Biased Explained
D, I & B. . .What’s the Difference (and Why Does it Matter)
Best Practices and Emerging Trends for Creating, Executing and Selling Your Initiative
Chapter 4: Ethics Lapses. . .They’re More Common than You Think
Where Ethics Lapses Begin
Leading Causes/Warning Signs
Best Prevention Techniques
Part 2: The Essential Guide To “Hike” To The Top Of The Healthy Workplace Culture Pyramid
Chapter 5: Reaching the Top of the Healthy Workplace Culture Pyramid: The Three Fs
Fearlessness
Fairness
Freedom
Why Your Hike Requires Measuring Risk AND Opportunity
Chapter 6: Anticipating and Preparing for Drama-Causing Events
Anticipating Workplace Drama
Leading Drama Producer: Corporate Change
Leading Drama Producer: Faulty Processes that Lead to Poor Decision-Making
Leading Drama Producer: Failure to Observe, Analyze and Course-Correct
Chapter 7: Make Your Journey Easier: Choose the Less Treacherous Path
What We Can Learn from Companies that Embrace a Safety Culture
Translating Safety Accomplishments to Achieve a Healthy Workplace Culture
Accident/Injury Reduction versus Drama Reduction: A Side-by-Side Comparison
Chapter 8: Reduce Drama through Precise and Persuasive Communication
The Most Common Communication Failures that Lead to Drama
Improve Your Emotional Intelligence to Communicate More Precisely
Using Emotional Intelligence to Keep Drama Away
The Cassandra Curse: How Not to Persuade
Breaking the Curse: How to be More Persuasive
Part 3: DIY – A Roadmap For Creating And Maintaining A Drama-Free Culture
Chapter 9: Policies Shmolicies. . .How to Write and Implement the Right Rules
Policies Should Set Expectations, Not Restrict Freedom
Top Ten Mistakes in a Typical Sexual Harassment Prevention Policy
Say Goodbye to Legal Jargon and Hello to Clarity and Positivity
Policy Checklist
Chapter 10: Your Step-by-Step Guide to Designing and Delivering Effective Workplace Training
What’s Kept Training from Moving the Needle?
What Does Work?
Step-by-Step Guide to Implementing a Successful Training Program
Harassment Prevention Training Checklist
Chapter 11: How to Effectively Investigate and Resole Claims of Workplace Misconduct
Best Practices for Getting Started
The Qualities of an Excellent Workplace Sleuth
Determining Whether a Full Investigation is Necessary
Conducting Investigations that Get to the Truth and Fix Problems: A Step-by-Step Guide
Appendix: Supporting Documents for Conducting Investigations
Index
