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In this new book, Arthur Sandeen provides valuable insights into the purpose, goals, and functions of this complex and highly visible post - revealing how chief student affairs officers (CSAOs) can work together with their presidents and other top-level administrators to better serve students, enhance quality of educational and corricular programs, and increase cooperation in the resolution of campus and community problems. Drawing on numerous case examples and on his 18 years experience as vice president for student affairs, Sandeen describes the skills and qualities CSAOs must develop and employ to succeed in their primary leadership roles as manager, mediator, and educator. For each role, he offers solid recommendations and practical strategies for effective action, using real-life situations to illustrate their successful implementation and practice - including important guidance on managing facilities and financial resources, mediating difficult disputes and conflicts on the campus, and planning and implementing successful corricular programs for students.