Designing Commercial Interiors, Third Edition
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A practical, comprehensive resource for commercial interior design

Designing Commercial Interiors is the industry standard reference, now fully revised and expanded to reflect the latest developments in commercial interior design. This book guides you through the entire design process, from planning to execution, to teach you the vital considerations that will make your project a success.

This new third edition includes new:

  • Sustainability concepts for a variety of commercial spaces
  • Coverage of accessibility, security, safety, and codes—and how these factors influence commercial design
  • Chapters on design research, project process, and project management
  • Drawings and photographs of design applications
  • Supplemental instructor's resources

Commercial interior design entails a much more complex set of design factors than residential design, and many of these considerations are matters of safety and law. This book walks you through the process to give you a solid understanding of the myriad factors in play throughout any commercial project, including how the global marketplace shapes designers' business activities.

Whether it's a restaurant, office, lodging, retail, healthcare, or other facility, the interior designer's job is much more complicated when the project is commercial. Designing Commercial Interiors is an exhaustive collection of commercial design skills, methods, and critical factors for professionals, instructors, and those preparing for the NCIDQ exam.


CHRISTINE M. PIOTROWSKI, FASID, IIDA, is a two-time recipient of the ASID/Polsky Prize and author of Professional Practice for Interior Designers, Fifth Edition; Becoming an Interior Designer, Second Edition; and Problem Solving and Critical Thinking for Designers.


Preface xv

Acknowledgments xvii

1 Commercial Interior Design 1

Historical Overview 3

Understanding the Client’s Business 5

Working in Commercial Interior Design 6

Where the Jobs Are 11

Professionalism 15

Summary 19

Bibliography and References 20

2 Forces That Shape Commercial Interior Design 23

Cultural Sensitivity 24

Global Marketplace 27

Sustainable Design 31

Security and Safety 44

Codes 46

Accessible Design 51

Summary 58

Bibliography and References 58

3 Research and Project Process 63

Problem Solving in Design 64

Research Methodologies in Design 67

Evidence-Based Design 71

Project Goals and Concept Development 73

Design Process 74

Programming Elements 77

Summary 80

Bibliography and References 80

4 Project Management 82

What Is Project Management? 82

Role and Responsibilities of the Project Manager 84

Working Relationships with Stakeholders and Team Members 87

Project Delivery Methods 92

Building Information Modeling (BIM) 97

Project Process 97

Adaptive Use 110

Summary 116

Bibliography and References 117

5 The Office 121

Historical Overview 122

Issues Impacting Office Design 125

An Overview of Office Operations 131

Types of Office Spaces 145

Summary 148

Bibliography and References 149

6 Office Interior Design Elements 153

Planning and Design Elements 154

Design Applications 189

Summary 213

Bibliography and References 213

7 Lodging Facilities 218

Historical Overview 219

Overview of Lodging Business Operations 221

Types of Lodging Facilities 224

The Changing Lodging Guest 226

Planning and Interior Design Elements 229

Design Applications 244

Summary 269

Bibliography and References 270

8 Food and Beverage Facilities 274

Historical Overview 275

Overview of Food and Beverage Business Operations 277

Types of Food and Beverage Facilities 280

Planning and Interior Design Elements 283

Design Applications 300

Summary 322

Bibliography and References 323

9 Retail Facilities 326

Historical Overview 326

Overview of Retail Business Operations 328

Types of Retail Facilities 332

Planning and Interior Design Elements 335

Design Applications 352

Summary 366

Bibliography and References 366

10 Healthcare Facilities 370

Historical Overview 371

Overview of Healthcare/Medicine 372

Types of Healthcare Facilities 378

Planning and Interior Design Elements 382

Design Applications 396

Summary 434

Bibliography and References 434

11 Senior Living Facilities 439

Historical Overview 440

Overview of Senior Living Facilities 441

Types of Senior Living Facilities 445

Planning and Interior Design Elements 452

Design Applications 466

Summary 480

Bibliography and References 481

12 Recreational Facilities 485

Fitness Center 486

Day Spas 488

Golf Clubhouses 494

Auditoriums 500

Summary 506

Bibliography and References 507

Appendix 510

Trade Associations 510

Periodicals 512

Glossary 513

Index 538