Project Management: Best Practices: Achieving Global Excellence
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More About This Title Project Management: Best Practices: Achieving Global Excellence

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HAROLD KERZNER, PhD, prominent instructor for the International Institute of Learning (IIL), is currently Professor of Systems Management at Baldwin-Wallace College in Ohio and President of Project Management Associates, a consulting and training firm that conducts seminars for leading U.S. and international corporations. He is the recipient of a Distinguished Alumni Award from the University of Illinois and has taught engineering at that institution and business administration at Utah State University, where he received the 1998 Distinguished Service Award. The Northeast Ohio Chapter of the Project Management Institute has honored Dr. Kerzner by instituting the Kerzner Award for Project Management Excellence.

English

Preface.

1. Understanding Best Practices.

2. From Best Practices to Migraine Headache.

3. The Journey to Excellence.

4. Project management Methodologies.

5. Integrated processes.

6. Culture.

7. Management Support.

8. Training and Education.

9. Informal Project management.

10. Behavioral Excellence.

11. Measuring the Return on Investment on Project Management Training Dollars.

12. The Project Office.

13. Six Sigma and the Project Management Office.

Index.

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