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The Invisible Employee : Realizing the Hidden Potential In Everyone
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  • Wiley

More About This Title The Invisible Employee : Realizing the Hidden Potential In Everyone

  • English

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Adrian Gostick is Director of Corporate Communications with the OC Tanner Recognition Company, the world's leading employee recognition company.  A dynamic speaker, Adrian speaks to business audiences around the world.  He has also written for USA Today, Investor Business Daily, and many other business publications.  He has been featured on ABC, CNBC, and NPR.  He is the co-author of best-selling The 24 Carrot Manager, A Carrot a Day, and Managing with Carrots.

Chester Elton is a sought after speaker and recognition consultant.  Chester is VP of Performance with OC Tanner Recognition Company (based in Salt Lake City, UT.)  He has been a featured speaker at SHRM, NAER and many other HR conferences.  He is the co-author of the WSJ best-seller, A Carrot a Day and is frequently quoted in the WSJ.  He has been featured on CNN, Bloomberg and NPR for his expertise in motivation.

  • English

English

Acknowledgments.

Introduction.

CHAPTER ONE: Invisible People.

CHAPTER TWO: Blink Outs.

CHAPTER THREE: The See-er.

CHAPTER FOUR: Recognizing.

CHAPTER FIVE: Visible Results.

CHAPTER SIX: Blink Backs.

CONCLUSION: Succeed!

Notes.

About the Authors.

  • English

English

This book has a simple message: praising employees is the "single business strategy" that meets "all your business objectives simultaneously." Praising employees generates commitment, which leads to high-level performance, which causes customer and investor loyalty, it argues. The authors' point is illustrated through a long, tedious fable about a tribe of "Highlanders" who are showered with gems by a tribe of "Wurc-Urs," until, that is, the Wurc-Urs start to disappear because they're so frustrated by the lack of praise. The book contains a list of 70 ways to recognize employees (buy them a garden statue, write them a funny song, etc.), as well as a few bits of more journalistic evidence (brief accounts of business studies, a story from the Wall Street Journal about an employee who quit when his employer gave him a gold Rolex without offering to pay the income tax on the gift, etc.). Savvy managers are unlikely to buy into the idea that lavish praise is all it takes to generate profits and make the stock price go up, but the book may provide them with a few new ideas for how to make their employees feel appreciated. (Mar.) (Publishers Weekly, January 30, 2006)

"...some great stuff on effective employee surveys, plus anecdotes and jokes that the reader could recycle for meetings and training sessions." (Personnel today, April 2006)

"...the message is sound..." (Professional Manager, June 2006)

"...this thought-provoking book nws a delight to read...practical and inspirational in showing readers how to change attitudes in very simple ways...." (Personnel Today, July 2006)

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