Definitive Handbook of Business ContinuityManagement
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ANDREW HILES is a founding Director of the Kingswell Partnership and has over 15 years' experience of business continuity planning. He is founder and Chairman of Survive and was a founding Director of the Business Continuity Institute, the international body for certification of business continuity professionals. Andrew is a speaker at international conferences and has delivered over 250 successful workshops and training courses, as well as broadcasting on radio and television. He also has over 300 published articles on business continuity to his credit. He is a member of the British Computer Society.
PETER BARNES consults in business continuity within the Global Risk Management Solutions practice of PricewaterhouseCoopers. A Fellow of the Business Continuity Institute, he was formerly International Operations Director of Survive and has more than eight years' experience in business continuity management. Peter has led numerous initiatives to generate and disseminate guidance and best practice in business continuity management. He has also collaborated with groups throughout the world in the development of guidelines as a basis for creation of business continuity standards. His consulting and advisory experiences have encompassed a wide diversity of organisations in both public and private sectors. Peter regularly chairs and speaks at international conferences and has contributed to numerous publications and media broadcasts around the world.

English

Contributors.
Foreword and Introduction (A. Hiles).
Introduction: How to Read this Book (P. Barnes).

ACHIEVING AND MAINTAINING BUSINESS CONTINUITY: AN EXECUTIVE OVERVIEW.
What are We Planning For? (G. Vancoppenolle).
What is a Business Continuity Planning Strategy? (M. O'Hehir).

A Crisis Management Perspective of Business Continuity (R. Heath).
Multilateral Continuity Planning (D. Hamilton).
Marketing Protection: A Justification for Funding of Total Asset Protection Programmes? (A. Hiles).
Why have a Disaster if You Don't Have To? (P. Humpidge).

PLANNING FOR BUSINESS CONTINUITY: A "HOW-TO" GUIDE.
The Business Continuity Planning Methodology (M. Cornish).
Project Initiation and Management (J. Howe).
Risk Evaluation and Control: I (A. Craig).
Risk Evaluation and Control: II Practical Guide Lines for Risk Assessment (I. Charters).
Business Impact Analysis (W. Meredith).
Developing BC Strategies for the Business or Work Areas (N. Courtney).
BC Strategies for Manufacturing and Logistics (M. Musson).
BC Strategies for Communications (P. Kirvan).
Emergency Response and Operations (G. Beatty).
Developing and Implementing the Written Plan (A. Hiles).
Awareness Through Auditing, Training and Testing (T. Doemland).
Maintaining and Exercising BC Plans (T. Armit & S. Marvell).
Selecting the Tools to Support the Process (L. Bird).
Coping with People in Recovery (A. Johnson).
The Missing Elements (A. Hiles).
Appendix 1: Case Studies.

Appendix 2: General Guideline Notes.

Appendix 3: Certification Standards for Business Continuity Practitioners.

Appendix 4: Useful International Contracts.

Appendix 5: About Survive The Business Continuity Group.

Glossary.

Index.

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"incredibly detailed and useful..the glossary is a real godsend for anyone new to the topic" (Justin Doherty and Jamie Ayres in ft.com, August 1999)

"excellent overview..extremely informative...this book will tell you why you need a (business continuity) plan and then helps you to put it together. Business continuity has never looked so good!" (Secure Computing, October 1999)

"extremely authoritative book...a particularly useful element...is the very comprehensive case studies appendix..in (which) over 20 actual incidents are discussed" (Security Management and Industry Today, March 2000 )
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