VoiceXML: Strategies and Techniques for Effective Voice Application Development with VoiceXML 2.0
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More About This Title VoiceXML: Strategies and Techniques for Effective Voice Application Development with VoiceXML 2.0


CHETAN SHARMA is Director of R&D at Luminant Worldwide, a leading Internet professional services firm. In this role, he provides vision and strategic direction, directs R&D efforts, and focuses on exploring and evangelizing emerging technologies. He is frequently invited to speak at industry conferences worldwide and is often quoted in media publications. He is also the author of Wireless Internet Enterprise Applications (Wiley) and he holds patents in wireless communications.
JEFF KUNINS is Senior Manager of Technical Marketing at Tellme Networks, Inc., and a frequent speaker at industry shows like Wireless DevCon. He holds patents in Web-based security and zero-footprint voice application development, and is one of the seminal evangelists of VoiceXML technology.




Pervasive Computing and Voice.

Speech Recognition and Synthesis-The Basics.

The Birth of VoiceXML: Bringing the Web Development Paradigm to the Phone.

VoiceXML for the Enterprise: Deployment Challenges and the Rise of Voice Application Networks.

Setting Up a VoiceXML Development Environment.

VoiceXML Programming.

VoiceXML Reference.

VoiceXML Grammars and Speech Synthesis Markup Language (SSML).

Dynamic VoiceXML: Generating Voice Applications from Server-Side Data.

VoiceXML Security.

The Voice Application Life Cycle.

Designing an Effective Voice User Interface (VUI).

Building an Application: A Case Study.

The Future of Voice/VoiceXML Solutions.

The Final Word--Strategy, Applications, and Conclusions.

Appendix A: VoiceXML Tips and Tricks.

Appendix B: Acronyms.

Appendix C: References and Recommended Readings.

Appendix D: Useful URLs.



"...a great resource for developers and well worth the price..." (Computer Bulletin, September 2002)