Service Providers: ASPs, ISPs, MSPs, and WSPs (A Wiley Tech Brief)
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More About This Title Service Providers: ASPs, ISPs, MSPs, and WSPs (A Wiley Tech Brief)
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MARY HELEN GILLESPIE is President of Gillespie Interactive, a strategic business management consultancy. She also writes a weekly business column for the Boston Globe, and has written articles for CNBC, BusinessWeek, the Washington Post, the Atlanta Constitution, and Reuters.
JOSEPH R. MATTHEWS is former Vice President of Business Development for EOS International, an independent software vendor (ISV) that develops systems for libraries. Joe has written several books and numerous articles pertaining to technology and information retrieval. He holds an MBA from the University of California, Irvine.
JOSEPH R. MATTHEWS is former Vice President of Business Development for EOS International, an independent software vendor (ISV) that develops systems for libraries. Joe has written several books and numerous articles pertaining to technology and information retrieval. He holds an MBA from the University of California, Irvine.
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English
Introduction.
Overview of Service Providers.
Enabling Technologies.
Internet Service Providers.
Application Service Providers.
Management Service Providers.
Wireless Service Providers.
Other Service Providers.
Service Level Agreements.
Concerns About Using a Service Provider.
Selecting Service Providers.
Appendix.
Glossary.
References.
Index.
Overview of Service Providers.
Enabling Technologies.
Internet Service Providers.
Application Service Providers.
Management Service Providers.
Wireless Service Providers.
Other Service Providers.
Service Level Agreements.
Concerns About Using a Service Provider.
Selecting Service Providers.
Appendix.
Glossary.
References.
Index.
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English
“…the arguments are well-balanced and supported by good, approachable examples…the authors have successfully provided an interesting analysis of the field…” (Computer Bulletin, September 2003)