How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers, SecondEdition
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More About This Title How to Run Seminars & Workshops: Presentation Skills for Consultants, Trainers and Teachers, SecondEdition

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ROBERT L. JOLLES is President of Jolles Associates, Inc., an independent training consulting firm. He is also a Senior Training Consultant for Xerox Corp. Hired to revamp, revitalize, and manage Xerox Corp.'s famed "Train the Trainer" program, Jolles personally trained all Xerox trainers and customers over a five-year period, during which the number of enrollees from both inside and outside the company increased by 1,000%. He lives in Great Falls, Virginia.

English

Preface.

Acknowledgments.

GETTING STARTED.

Working with Adult Audiences.

Recognizing Trainees' Levels of Behavior.

The Personality Parade: Training All Different Types of People.

The Pace Race: How to Train Groups with Diverse Needs.

Anatomy of an 8:00 A.M. Start: Finalizing On-Site Preparations.

DELIVERY: THE ART OF MAKING GREAT PRESENTATIONS.

The Secret of Success: Selling Your Presentation.

Twenty Tips on Maintaining Interest.

The Art of Effective Questioning: Getting Trainees Involved.

Using Visual Aids.

Technology and Training.

Giving Feedback and Coaching.

Tricks of the Trade.

IMPROVING THE TRAINING PROCESS.

Inside the Mind of a Trainer: How to Present Your Best Self.

The Value of Good Training: Hiring Effective Trainers.

Avoiding the Training Trap: Problems with Relevance and Respect.

Developing a Training Staff.

Evaluation and Support.

Adventures in Cross-Training.

Epilogue: What's Next?

Index.
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