Title Details

DANIEL S. JANAL is the founder and President of Janal Communications, an online marketing and public relations agency. He is also the author of seven books on business technology, including Risky Business (Wiley). Janal lectures at the University of California, Berkeley, and Stanford University. You can contact him by e-mail at [email protected] or view his Web site at www.janal.com.

Your Company Can Benefit from Voice Recognition Solutions.

Implementing Your Company's Voice Recognition Plan.

Creating Products, Services, and Applications with Voice Technology.

Marketing Your Voice Technology Products.

Using Voice Technology to Secure Your Business.

Providing Superior Customer Service and Reducing Costs of Call Centers.

Connecting Phone Customers Faster.

Dictation and Data Entry Applications.

Improving Your Personal Performance: Reducing "Administrivia".

Managing Your Mail and Messages.

Voices around the World: International Applications.

Web Voices: Internet Applications.

On the Road: Automotive Applications.

Voices in the Home: Home Appliances and Embedded Systems.

You Can Take It with You: Wearable Computers.

Challenges for the Future.

Glossary.

Further Reading.

Index.