Introduction to the Hospitality Industry, 3rd Edition
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More About This Title Introduction to the Hospitality Industry, 3rd Edition
English
Considered a giant in hospitality education, Powers has updated his classic textbook to reflect the latest trends in this rapidly changing industry. He stresses problem-solving tools rather than answers and industry-wide trends rather than facts and figures. Personal service, globalization, new forms of food service competition, environmental concerns, the growing role of contract companies in institutions, lodging, travel and tourism are among the topics discussed.
English
PERSPECTIVES ON CAREERS IN HOSPITALITY.
The Hospitality Industry and You.
FOOD SERVICE.
The Restaurant Business.
Restaurant Operations.
Restaurant Industry Organization: Chain, Independent, or Franchise.
Forces Shaping Food Service.
Issues Facing Food Service.
Institutions and Institutional Food Service.
LODGING.
Lodging: Meeting Guest Needs.
Hotel and Motel Operations.
Forces Shaping the Hotel Business.
Competition in Lodging.
TRAVEL, TOURISM, AND THE HOSPITALITY INDUSTRY.
Tourism: Front and Center.
Destinations: Tourism Generators.
SPECIAL TOPICS.
The Role of Service in the Hospitality Industry.
Views of the Future.
Index.
