Collection Management Handbook: The Art of Getting Paid, Second Edition
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More About This Title Collection Management Handbook: The Art of Getting Paid, Second Edition

English

No matter how successful a sales operation is, if customers don't pay their bills, the company is left holding the bag. Companies across the country are out billions of dollars in delinquent money. This book shows companies how to use a variety of new credit collection techniques to successfully collect their outstanding bills.

English

A New Collection Science Is Born.

Oratory and Advanced Communication Skills.

Art of Negotiation.

Selling Psychology Applied to Collections.

Advanced Collection Techniques.

Small-Balance Collection.

Skip Tracing and Asset Searches.

Legal Recovery.

How to Achieve Professional Excellence.

Case Studies.

Fair Debt Collection.
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