Beta Testing for Better Software
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More About This Title Beta Testing for Better Software
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MICHAEL R. FINE is Director of Client Services and a founder of Centercode, an application service provider focused on providing tools and services that enable businesses to improve their products through effective beta testing. He is the former beta test manager for 3Com Corporation.
English
About the Author.
Introduction.
PART 1: UNDERSTANDING BETA.
Chapter 1- Listening to the Customer.
Chapter 2- What Is a Beta Test?
Chapter 3- The Value of Beta Test.
Chapter 4- The Cost of Beta Test to Your Organization.
Chapter 5- Reducing Costs through Beta Test.
Chapter 6- Putting Beta Test into Your Organization.
Chapter 7- Common Failures in Beta Test Implementation.
PART 2: BUILDING A BETA TEST PROGRAM.
Chapter 8- Building a Test Team.
Chapter 9- The Process.
Chapter 10- Improve Your Program.
Chapter 11- When to Start Testing.
Chapter 12- Effective Site Selection.
Chapter 13- The Test Product.
Chapter 14- Getting Results.
Chapter 15- The "Bug".
PART 3: MAKING THE RESULTS WORK.
Chapter 16- Responding to the Customer.
Chapter 17- Making Results Pay.
Chapter 18- Product Quality = Success.
Chapter 19- The End Is Only the Beginning.
Glossary.
Index.
Introduction.
PART 1: UNDERSTANDING BETA.
Chapter 1- Listening to the Customer.
Chapter 2- What Is a Beta Test?
Chapter 3- The Value of Beta Test.
Chapter 4- The Cost of Beta Test to Your Organization.
Chapter 5- Reducing Costs through Beta Test.
Chapter 6- Putting Beta Test into Your Organization.
Chapter 7- Common Failures in Beta Test Implementation.
PART 2: BUILDING A BETA TEST PROGRAM.
Chapter 8- Building a Test Team.
Chapter 9- The Process.
Chapter 10- Improve Your Program.
Chapter 11- When to Start Testing.
Chapter 12- Effective Site Selection.
Chapter 13- The Test Product.
Chapter 14- Getting Results.
Chapter 15- The "Bug".
PART 3: MAKING THE RESULTS WORK.
Chapter 16- Responding to the Customer.
Chapter 17- Making Results Pay.
Chapter 18- Product Quality = Success.
Chapter 19- The End Is Only the Beginning.
Glossary.
Index.
English
"...easy to read and very informative?definitely deserves a place on your desk..." (CVu, Dec 03)
