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CIO Best Practices: Enabling Strategic Value WithInformation Technology
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More About This Title CIO Best Practices: Enabling Strategic Value WithInformation Technology

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JOE STENZEL is a full-time ontogenist who has worked as editor in chief of the Journal of Strategic Performance Management and Cost Management, two Warren, Gorham, and Lamont periodicals, since 1997. During that same interval, he has written three books for John Wiley & Sons: Essentials of Cost Management, From Cost to Performance Management, and CFO Survival Guide.
  • English

English

Preface.

About the Contributing Authors.

Chapter 1: Harnessing IT to Drive Enterprise Strategy (Michael Hugos).

Chapter 2: Architecture, Portfolio Management, Organizational Development—Integrated Foundations for Strategy Realization (Anthony Hill).

Chapter 3: A Strategically Focused, Tactically Agile IT Organization (Michael Hugos).

Chapter 4: The Sum of IT Can be Greater than its Parts (William Flemming, SAS, and Alan Stratton).

Chapter 5: IT Performance Management Using the Balanced Scorecard (Paul Niven).

Chapter 6: How to Measure and Manage Customer Value and Customer Profitability (Gary Cokins, SAS).

Chapter 7: Consider the Outsource: Right from the Start (Karl Schubert).

Chapter 8: Managing for Returns on IT Investments (Michael Hugos and Joe Stenzel).

Index.

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