Hotel Front Office Simulation: A Workbook and Software Package
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More About This Title Hotel Front Office Simulation: A Workbook and Software Package
English
SHERYL FRIED KLINE, PhD, is Assistant Professor in the Department of Hospitality and Tourism Management at Purdue University in West Lafayette, Indiana.
WILLIAM SULLIVAN is Adjunct Professor in the School of Hospitality Management at Widener University in Chester, Pennsylvania, and Adjunct Lecturer in the School of Hotel, Restaurant, and Institutional Management at the University of Delaware.
WILLIAM SULLIVAN is Adjunct Professor in the School of Hospitality Management at Widener University in Chester, Pennsylvania, and Adjunct Lecturer in the School of Hotel, Restaurant, and Institutional Management at the University of Delaware.
English
Introduction
* Reservations
* Registration
* Customer Service Topics and Posting
* Night Audit
* Reservations
* Registration
* Customer Service Topics and Posting
* Night Audit
