Field Methods Casebook for Software Design
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More About This Title Field Methods Casebook for Software Design

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DENNIS WIXON is Program Manager for Usability with Digital Equipment Corporation’s Usability Expertise Center. He has published widely in the usability field for the last 15 years. JUDITH RAMEY, PhD, is Professor of Technical Communication at the University of Washington and a pioneer in the teaching of usability research methods.

English

Partial table of contents:

Adaption of an Ethnographic Method for Investigation of the Task Domain in Diagnostic Radiology (J. Ramey, et al.).

The Ethnographic Interview in User-Centered Work/Task Analysis (L. Wood).

Exploring the Design of a Sales Automation Workstation Using Field Research (R. Graf).

A Day in the Life of a Family: An International Ethnographic Study (S. Dray & D. Mrazek).

The Challenges of User Based Design in a Medical Equipment Market (D. Brown).

"You've Got Three Days!" Case Studies in the Field Techniques for the Time-Challenged (K. Bauersfeld & S. Halgren).

Using Field-Oriented Design Techniques to Develop Consumer Software Products (D. Juhl).

An Overview of Ethnography and System Design (J. Ford & L. Wood).

Contextual Design: Principles and Practice (K. Holtzblatt & H. Beyer).

Index.

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