The Nonprofit Management Handbook: Operating Policies and Procedures, 1996 Cumulative Supplement
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More About This Title The Nonprofit Management Handbook: Operating Policies and Procedures, 1996 Cumulative Supplement

English

Take the trial and error out of nonprofit management by drawing on the experience of top nonprofit experts

Now in paper!

Imagine being able to sit down and talk shop with fund-raising professionals, legal experts, management consultants, and nonprofit executives. Think of all the exciting management ideas you could walk away with—ideas that could help you run your nonprofit organization more efficiently and effectively. That is precisely what you'll find here. What direction should you take your nonprofit? What are the best ways to implement change? How can you fulfill your public-service mission in the face of dwindling resources and a more competitive environment? This book confronts tough questions like these, along with many other vital issues facing nonprofits. Never before has one sourcebook discussed the full scope of management policies and procedures as they apply to the special needs of nonprofit organizations.

A distinguished panel of 40 nationally-recognized experts in the field discuss the latest management techniquesIncludes vital forms, checklists, organizational charts, sample letters, and flow chartsIntegrates total quality management (TQM) principles into the overall management of nonprofits

TRACY DANIEL CONNORS (Bowie, Maryland) is President of the BelleAire Institute, a management communications and publishing organization. He also edited the Volunteer Management Handbook, Nonprofit Organization Handbook, and Financial Management for Nonprofit Organizations.

English

Partial table of contents:

MANAGEMENT AND ORGANIZATION.

Total Quality Management (E. Chaffee & L. Sherr).

Building a Total Quality Culture (J. Champoux & L. Goldman).

Leadership, Values, and the Nonprofit Organization (E. Power).

HUMAN RESOURCES.

The Board of Directors (B. Burgess).

The Total Quality Approach to Staff Development and Training (L. Geringer).

Managing Today's Volunteers in the Training Process (P. Arrington).

EMPLOYEE COMPENSATION AND BENEFITS.

Designing Effective Personnel Policies (D. Disney).

Performance Evaluation (M. Michaels).

FUND-RAISING.

Direct Mail Fund-Raising (C. Clark).

Annual Giving Programs (N. Doty & B. Cox).

MARKETING AND COMMUNICATIONS.

Developing a Customer Focus (M. Knight & D. Gallaro).

CONSULTANTS.

Fund-Raising Consultants (H. Goldstein).

FINANCIAL MANAGEMENT.

Budgeting (R. Reynolds).

LAWS AND REGULATIONS GOVERNING NONPROFIT ORGANIZATIONS.

Law and Taxation (B. Hopkins).

Index.

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