Title Details

Andrew Greasley is a lecturer at the Aston Business School, Aston University, Birmingham, UK. He lectures in Operations Management and is a member of the Technology and Operations Management research group at Aston. He is author of Simulation Modelling for Business published by Ashgate Ltd and is co-author of Business Information Systems: Technology, Development and Management for the E-business published by Pearson Education Ltd. His research interest is in the area of simulation modelling. He has over 50 publications, including papers in journals such as the International Journal of Operations and Production Management, Journal of the Operational Research Society, Simulation, Technovation and Business Process Management Journal. He has undertaken a number of teaching and consultancy projects in the area of simulation in the UK, Europe and Africa.

Preface.

About the Author.

Acknowledgements.

PART 1: INTRODUCTION.

1. Introduction.

2. Operations Strategy.

PART 2: DESIGN.

3. Process Types.

4. Layout Design.

5. Facility Design and Location.

6. Process Technology.

7. Product and Service Design.

8. Process Design.

9. Job and Work Design.

PART 3: MANAGEMENT.

10. Planning and Control.

11. Capacity Management.

12. Inventory Management.

13. Lean Operations and JIT.

14. Enterprise Resource Planning.

15. Supply Chain Management.

16. Project Management.

17. Quality.

18. Improvement.

APPENDICES.

Glossary.

List of Abbreviations.

Index.