Operations Management 2e
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English
Andrew Greasley is a lecturer in the Operations and Information Management Group at Aston Business School. He lectures in Operations Management and is a member of the Technology and Operations Management research group at Aston. He is the author of Simulation Modelling for Business published by Asgate Ltd and is co-author of business Information Systems: technology, development and Management for the E-Business published by Pearson Education Ltd. (0273655043) His research interest is in the area of simulation modeling. He has over fifteen years' experience of building simulation models for industrial clients in the private and public sectors. He has taught modeling techniques for a number of years in Europe and Africa, including in the UK, France, Hungary, Malawi and Zimbabwe. He has over 50 publications, including papers in journals such as the International Journal of Operations and Production Management, Journal of the Operational research Society, Simulation, Technovation and Business Process Management Journal. He has undertaken a number of teaching and consultancy projects in the area of simulation in the UK, Europe and Africa.
English
About the Author.
Preface.
Acknowledgements.
PART 1INTRODUCTION.
CHAPTER 1 Introduction.
CHAPTER 2 Operations Strategy.
PART 2DESIGN.
CHAPTER 3 Process Types.
CHAPTER 4 Layout Design.
CHAPTER 5 Facility Design and Location.
CHAPTER 6 Process Technology.
CHAPTER 7 Product and Service Design.
CHAPTER 8 Process Design.
CHAPTER 9 Job and Work Design.
PART 3MANAGEMENT.
CHAPTER 10 Planning and Control.
CHAPTER 11 Capacity Management.
CHAPTER 12 Inventory Management.
CHAPTER 13 Lean Operations and JIT.
CHAPTER 14 Enterprise Resource Planning.
CHAPTER 15 Supply Chain Management.
CHAPTER 16 Project Management.
CHAPTER 17 Quality.
CHAPTER 18 Performance Measurement and Improvement.
Glossary.
Index.
