Process Visualization: An Executive Guide toBusiness Process Design
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- Wiley
More About This Title Process Visualization: An Executive Guide toBusiness Process Design
English
Norman Lofts (Toronto, Ontario) Norman Lofts is a partner in Pragmatica, a consulting firm with its practices focused on clients that are undertaking major change initiatives in their supply chains. The firm provides services that include business process transformation, supply chain strategy, operational effectiveness, and information technology implementation. His clients include major multinational manufacturing, distribution, and retail organizations, such as Abitibi Consolidated, Baxter Corporation, Maple Leaf Foods, and Westburne.
Prior to founding Pragmatica, Norm was a founding partner of a systems integration firm that specialized in the implementation of integrated ERP business systems in Fortune 1000 companies. He has held senior executive supply chain positions in manufacturing and distribution organizations, and spent a number of years as a management consultant with A.T. Kearney and KPMG.
Norm is a sought-after speaker at industry conferences, and is on the faculty of the Executive Center for Supply Chain & Logistics Management at the Schulich School of Business, York University.
Prior to founding Pragmatica, Norm was a founding partner of a systems integration firm that specialized in the implementation of integrated ERP business systems in Fortune 1000 companies. He has held senior executive supply chain positions in manufacturing and distribution organizations, and spent a number of years as a management consultant with A.T. Kearney and KPMG.
Norm is a sought-after speaker at industry conferences, and is on the faculty of the Executive Center for Supply Chain & Logistics Management at the Schulich School of Business, York University.
English
Preface.
Acknowledgements.
Introduction.
PART I. IS PROCESS VISUALIZATION FOR YOU?
What is Process Visualization?
Why Use Process Visualization?
Why Strive Towards Process Culture?
What is Peopleflow?
PART II. PEOPLEFLOW--THE EXECUTIVE GUIDE TO USING PROCESS VISUALIZATION.
Where Peopleflow can Effectively be Used.
What Happens in a Peopleflow-Driven Project?
The Executive's Role in Peopleflow.
The Team's Role in Peopleflow.
Appendix A. Learning More About Peopleflow.
Appendix B. Glossary of Terms.
Appendix C. Quick Reference Guide to Peopleflow.
Appendix D. Examples of Peopleflow Documentation.
References.
Index.
Acknowledgements.
Introduction.
PART I. IS PROCESS VISUALIZATION FOR YOU?
What is Process Visualization?
Why Use Process Visualization?
Why Strive Towards Process Culture?
What is Peopleflow?
PART II. PEOPLEFLOW--THE EXECUTIVE GUIDE TO USING PROCESS VISUALIZATION.
Where Peopleflow can Effectively be Used.
What Happens in a Peopleflow-Driven Project?
The Executive's Role in Peopleflow.
The Team's Role in Peopleflow.
Appendix A. Learning More About Peopleflow.
Appendix B. Glossary of Terms.
Appendix C. Quick Reference Guide to Peopleflow.
Appendix D. Examples of Peopleflow Documentation.
References.
Index.
English
"Process Visualization gives executives the opportunity to 'behold' their business, much like watching good theatre. The processes unfold like a plot, giving business leaders a deep understanding of the changes being planned. What a great way to build trust and support."
John Leavitt
Vice President Operations
Irwin Toy Limited
"Process Visualization shows companies a straightforward way to tackle major process change, increasing the chances for successful implementation."
Tim MacDonald
President
A.T. Kearney Ltd.
"Building trust and understanding with stakeholders throughout the supply chain is key to sustaining strong sponsorship throughout change. Process Visualization shows us an innovative, non-traditional way to initiate change that builds confidence."
Jim Eckler
President CEO
Progistix-Solutions Inc.
"The more important the process change, the more urgent to use Process Visualization to get it done."
Dr. Alan L. Saipe
Managing Director, KPMG Consulting
Director, Executive Center for Supply Chain Logistics Management
Schulich School of Business, York University
John Leavitt
Vice President Operations
Irwin Toy Limited
"Process Visualization shows companies a straightforward way to tackle major process change, increasing the chances for successful implementation."
Tim MacDonald
President
A.T. Kearney Ltd.
"Building trust and understanding with stakeholders throughout the supply chain is key to sustaining strong sponsorship throughout change. Process Visualization shows us an innovative, non-traditional way to initiate change that builds confidence."
Jim Eckler
President CEO
Progistix-Solutions Inc.
"The more important the process change, the more urgent to use Process Visualization to get it done."
Dr. Alan L. Saipe
Managing Director, KPMG Consulting
Director, Executive Center for Supply Chain Logistics Management
Schulich School of Business, York University
