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More About This Title Smart Things to Know About Change
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Preface - Change: It's All Been a Big Misunderstanding.
Burning Down the Old House of Change.
Changing Organizations in a Changing World.
The Change Process.
Raising Organizational Awareness.
Aligning the Organization: Part 1, Communicating for Consensus.
Aligning the Organization: Part 2, Building Trust: The Truth about Resistance to Change.
Aligning the Organization: Part 3, Changing the Culture.
Aligning the Organization: Part 4, Measuring and Evaluating the Impact of Change Initiatives.
Aligning the Organization: Part 5, The Players - Roles and Responsibilities during Change.
Aligning the Organization: Part 6, Sustaining Change through Learning.
Aligning the Organization: Part 7, Making Change Fun.
Awareness, Alignment, Change and You: Fifteen Precepts for the Smart Change Master.
Index.
