The Skilled Facilitator: Practical Wisdom for Developing Effective Groups
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More About This Title The Skilled Facilitator: Practical Wisdom for Developing Effective Groups
English
PrefaceAcknowledgementsThe Author
Part One: How Facilitation Helps Groups Acheive Their Goals
1. Group Facilitation and the Role of the Facilitator
2. What Makes Work Groups Effective
Part Two: Establishing the Foundation for Facilitation
3. Contracting: Deciding Whether and How to Work Together
4. Diagnosis: Identifying Behaviors That Enhace or Hinder Group Effectiveness
Part Three: Intervening Effectively in Groups
5. Things to Consider Before Stepping In
6. How to Intervene
7. Beginning and Ending Meetings
8. Helping the Group Solve Problems
9. Helping the Group Follow Its Ground Rules
10. Dealing with Emotions
11. Working with Another Facilitator
Part Four: Using Facilitation Skills in Your Own Organization
12. Serving as Facilitator in Your Own Organization
13. The Facilitative Leader
Resource A: Guidelines for Developing an Effective Contract
Resource B: Sample Agreement for Basic Facilitation
Resource C: Sample Agreement for Developmental Facilitation
Resource D: Guidelines for Using Experimental Exercises and Self-Knowledge Instruments
Resource E: Questions for Cofacilitators
Resource F: For Internal Facilitators: Guidelines for Contracting with Your Supervisor
Resource G: Further Reading
ReferencesIndex
Part One: How Facilitation Helps Groups Acheive Their Goals
1. Group Facilitation and the Role of the Facilitator
2. What Makes Work Groups Effective
Part Two: Establishing the Foundation for Facilitation
3. Contracting: Deciding Whether and How to Work Together
4. Diagnosis: Identifying Behaviors That Enhace or Hinder Group Effectiveness
Part Three: Intervening Effectively in Groups
5. Things to Consider Before Stepping In
6. How to Intervene
7. Beginning and Ending Meetings
8. Helping the Group Solve Problems
9. Helping the Group Follow Its Ground Rules
10. Dealing with Emotions
11. Working with Another Facilitator
Part Four: Using Facilitation Skills in Your Own Organization
12. Serving as Facilitator in Your Own Organization
13. The Facilitative Leader
Resource A: Guidelines for Developing an Effective Contract
Resource B: Sample Agreement for Basic Facilitation
Resource C: Sample Agreement for Developmental Facilitation
Resource D: Guidelines for Using Experimental Exercises and Self-Knowledge Instruments
Resource E: Questions for Cofacilitators
Resource F: For Internal Facilitators: Guidelines for Contracting with Your Supervisor
Resource G: Further Reading
ReferencesIndex
