Title Details

ALVIN ZANDER is a former program director in the Research Center for Group Dynamics at the University of Michigan. He is the author and coauthor of many books including Effective Social Action by Community Groups (1990) and Making Groups Effective (1982), both from Jossey-Bass.

Introduction: The Qualities of an Effective Board
Part One: What Goes On Inside the Effective Board
1. Common Purpose: Aligning Mission, Goals, and Motives
2. Core Work: Solving Difficult Problems and Making Good Decisions
3. Key Strengths: Active Participation, Shared Leadership, and Clear Standards
Part Two: How Boards Work Effectively with Constituents
4. Grass-Roots Support: Gaining Constituent Backing for Board Decisions
5. Staying on Course: Responding Effectively to Legal Constraints and Social Pressures
6. Powers of Influence: Increasing the Board's Ability to Implement Decisions
7. Groups in Conflict: Understanding Productive and Unproductive Outcomes
8. Conflict Planning: Making Contingency Strategies for Settling Disputes
9. Board Performance Review: Evaluating and Improving Board Effectiveness