Mediation Research: The Process and Effectivenessof Third-Party Intervention
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More About This Title Mediation Research: The Process and Effectivenessof Third-Party Intervention
English
Foreword
PrefaceThe Authors
Introduction: An Overview of Mediation Research
Part One: Studying Mediation's Effectiveness: Evaluation Research
1. Divorce Mediation: Reflections on a Decade of Research(Jessica Pearson, Nancy Thoennes)
2. Mediation in Interpersonal Disputes: Effectiveness and Limitations(Janice A. Roehl, Royer F. Cook)
3. Mediation in Small Claims Court: Consensual Processes and Outcomes(Craig A. McEwen, Richard J. Maiman)
Part Two: How Social and Cultural Context Shapes the Mediation Process: Case Study Research
4. Mediation in Nonindustrial Societies(Sally Engle Merry)
5. Labor Mediators, Managers, and Ombudsmen: Roles Mediators Play in Different Contexts(Deborah M. Kolb)
6. Mediation in International Conflicts(Saadia Touval, I. William Zartman)
7. Can Negotiation Be Institutionalized or Mandated? Lessons from Public Policy and Regulatory Conflicts(Jonathon Brock, Gerald W. Cormick)
Part Three: Factors Affecting Success in Mediation: Using Interviews, Questionnaires, and Archival Sources
8. Informal Thirdpartyship: Studies of Everyday Conflict Intervention(Jonelle Roth)
9. Judicial Mediation of Settlement Negotiations(James A. Wall, Jr., Dale E. Rude)
10. Contingent Mediator Behavior and Its Effectiveness(Peter J. D. Carnevale, Rodney G. Lim, Mary E. McLaughlin)
11. Factors Associated with Successful Labor Mediation(Jean Marie Hiltrop)
12. Divorce Mediation: Characteristics of Clients and Outcomes(Joan B. Kelly, Lynn L. Gigy)
13. International Dispute Mediation: A Comparative Empirical Analysis(Jacob Bercovitch)
Part Four: Mediators at Work: Observation and Experimental Research
14. What People Want from Mediation(Dean E. Peachy)
15. Communicative Competence in Mediators(William A. Donohue)
16. Experimental Research on the Strategic-Choice Model of Mediation(Peter J. D. Carnevale, Donald E. Conlon, Kathy A. Hanisch, Karen L. Harris)
17. Process of Mediation in Dispute Settlement Centers(Dean G. Pruitt, Neil B. McGillicuddy, Gary L. Welton, William Rick Fry)
18. Conclusion: A Research Perspective on the Mediation of Social Conflict(Kenneth Kressel, Dean G. Pruitt)
Name IndexSubject Index
PrefaceThe Authors
Introduction: An Overview of Mediation Research
Part One: Studying Mediation's Effectiveness: Evaluation Research
1. Divorce Mediation: Reflections on a Decade of Research(Jessica Pearson, Nancy Thoennes)
2. Mediation in Interpersonal Disputes: Effectiveness and Limitations(Janice A. Roehl, Royer F. Cook)
3. Mediation in Small Claims Court: Consensual Processes and Outcomes(Craig A. McEwen, Richard J. Maiman)
Part Two: How Social and Cultural Context Shapes the Mediation Process: Case Study Research
4. Mediation in Nonindustrial Societies(Sally Engle Merry)
5. Labor Mediators, Managers, and Ombudsmen: Roles Mediators Play in Different Contexts(Deborah M. Kolb)
6. Mediation in International Conflicts(Saadia Touval, I. William Zartman)
7. Can Negotiation Be Institutionalized or Mandated? Lessons from Public Policy and Regulatory Conflicts(Jonathon Brock, Gerald W. Cormick)
Part Three: Factors Affecting Success in Mediation: Using Interviews, Questionnaires, and Archival Sources
8. Informal Thirdpartyship: Studies of Everyday Conflict Intervention(Jonelle Roth)
9. Judicial Mediation of Settlement Negotiations(James A. Wall, Jr., Dale E. Rude)
10. Contingent Mediator Behavior and Its Effectiveness(Peter J. D. Carnevale, Rodney G. Lim, Mary E. McLaughlin)
11. Factors Associated with Successful Labor Mediation(Jean Marie Hiltrop)
12. Divorce Mediation: Characteristics of Clients and Outcomes(Joan B. Kelly, Lynn L. Gigy)
13. International Dispute Mediation: A Comparative Empirical Analysis(Jacob Bercovitch)
Part Four: Mediators at Work: Observation and Experimental Research
14. What People Want from Mediation(Dean E. Peachy)
15. Communicative Competence in Mediators(William A. Donohue)
16. Experimental Research on the Strategic-Choice Model of Mediation(Peter J. D. Carnevale, Donald E. Conlon, Kathy A. Hanisch, Karen L. Harris)
17. Process of Mediation in Dispute Settlement Centers(Dean G. Pruitt, Neil B. McGillicuddy, Gary L. Welton, William Rick Fry)
18. Conclusion: A Research Perspective on the Mediation of Social Conflict(Kenneth Kressel, Dean G. Pruitt)
Name IndexSubject Index
English
"Without a doubt, this volume is the definitive review of research on the mediation of social conflict. The collection of papers is outstanding, bringing an enormous number of insights to this growing field." —Jeffrey Z. Rubin, executive director, Program on Negotiation, Harvard Law School
