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Mastering Microsoft Lync Server 2010
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More About This Title Mastering Microsoft Lync Server 2010

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Nathan Winters is a Unified Communications Technical Specialist (TS) at Microsoft U.K. He has worked with some of the U.K.'s largest companies deploying Microsoft Exchange 2007 and 2010 and Office Communications Server 2007 and Lync 2010. In 2006, Nathan founded the Microsoft Messaging and Mobility User Group U.K. He is a four-time MVP for Exchange Server, a speaker at events in both the U.S. and U.K., and a published writer with leading industry resources such as Windows IT Pro magazine and Microsoft TechNet Magazine.

Keith Hanna, Microsoft Certified Master for Microsoft Office Communications Server (OCS), is a Senior Consultant with Microsoft Consulting Services. He has been working with OCS and Lync since before they launched and has been involved with some of the world's largest deployments. He also develops content for the Microsoft Lync Ignite training series with Microsoft TechNet and has contributed to the Lync Resource Kit.

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Introduction xv

Part 1 Fundamentals 1

Chapter 1 What's in Lync ? 3

Chapter 2 Standards and Protocols 31

Chapter 3 Security 61

Chapter 4 Clients 95

Part 2 Getting Lync Up and Running 125

Chapter 5 Planning Your Deployment 127

Chapter 6 Installation 169

Chapter 7 Migration and Upgrades 225

Part 3 Administration 265

Chapter 8 Introduction to PowerShell and the Lync Management Shell 267

Chapter 9 Role-Based Access Control 305

Chapter 10 User Administration 329

Chapter 11 Archiving and Monitoring 363

Chapter 12 Troubleshooting 395

Part 4 Voice 421

Chapter 13 Getting Started with Voice 423

Chapter 14 Call Admission Control 453

Chapter 15 E911 and Location Information Services (LIS) 493

Chapter 16 Extended Voice Functionality 511

Part 5 Integration 555

Chapter 17 Exchange, SharePoint, and Group Chat 557

Chapter 18 Third-Party Integration 597

Part 6 Mobile Devices 639

Chapter 19 Mobile Devices 641

Appendix A The Bottom Line 661

Appendix B Adoption 689

Index 697

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