Title Details

Stephen E. Condrey is senior associate and program director for human resource management with the University of Georgia’s Carl Vinson Institute of Government. He is also adjunct professor of public administration and policy in the School of Public and International Affairs at the University of Georgia. He has over a quarter of a century of professional experience in human resource management and has consulted nationally and internationally with more than five hundred organizations on personnel-related issues. He presently serves as managing editor of the Review of Public Personnel Administration, and formerly served on the publications board of the American Society for Public Administration (ASPA) and the editorial boards of Public Administration Review and Public Personnel Management. He is the 1998 recipient of the University of Georgia’s Walter Barnard Hill Award for Distinguished Achievement in Public Service and Outreach and was named Distinguished Hill Fellow in 2004. Condrey is the immediate past chair of the ASPA’s Section on Personnel Administration and Labor Relations and holds the IPMA-CP designation from the International Personnel Management Association. He is also the president of Condrey and Associates, Inc., a national human resource consulting firm. He may be reached by phone at (706) 548-8938 or via e-mail at [email protected] or [email protected].

Tables, Figures, and Exhibits.

Preface.

The Editor.

The Contributors.

Introduction: Toward Strategic Human Resource Management (Stephen E. Condrey).

PART ONE: HUMAN RESOURCE MANAGEMENT IN A CHANGING ENVIRONMENT.

1 The Changing Role of the Human Resource Office (Carolyn Ban).

2 Beyond Civil Service: The Politics of the Emergent Paradigms (Donald E. Klingner, Dahlia Lynn).

3 Radical Civil Service Reform: Ideology, Politics, and Policy (J. Edward Kellough, Lloyd G. Nigro).

4 State Civil Service Systems (Keon S. Chi).

PART TWO: THE PUBLIC SECTOR WORKFORCE.

5 Staffing the Bureaucracy: Employee Recruitment and Selection (Steven W. Hays, Jessica E. Sowa).

6 Toward a More Flexible Public Workforce: Issues and Implications (James R. Thompson, Sharon H. Mastracci).

7 Valuing Diversity: The Changing Workplace (Mary E. Guy, Meredith A. Newman).

8 Managing an Aging Workforce: Trends, Issues, and Strategies (Jonathan P. West).

9 Using Technology in the Workplace (David H. Coursey, Samuel M. McCreary).

10 Using Volunteers in the Workplace (Jeffrey L. Brudney).

PART THREE: MANAGING HUMAN RESOURCES.

11 Public Human Resource Management: An Organizational Development Perspective (David G. Carnevale, Kay Ham).

12 Practical Strategies for Increasing Ethical Behavior in the Workplace (Rex L. Facer II, Mark D. Bradbury).

13 Organizational Investment in Employee Development (Montgomery Van Wart).

14 Understanding Organizational Climate and Culture (J. Steven Ott, Abdul M. Baksh).

15 Understanding and Using Conflict in the Workplace (Margaret S. Herrman).

16 Employee Unions and the Human Resource Management Function (Robert M. Tobias).

PART FOUR: THE LEGAL ENVIRONMENT OF HUMAN RESOURCE MANAGEMENT.

17 Human Resource Management Legal Issues (Jerry Hartman, Gregory W. Homer, Alisa H. Reff).

18 A Practical Guide to Affirmative Action (Norma M. Riccucci).

19 Sexual Harassment in the Workplace (Michele M. Hoyman, Lana Stein).

20 Understanding the Americans with Disabilities Act (David Pfeiffer).

PART FIVE: MOTIVATING, ASSESSING, AND COMPENSATING EMPLOYEES.

21 The Role of the Manager in Employee Motivation (Arie Halachmi, Theo van der Krogt).

22 Designing Effective Performance Appraisal Systems (Dennis M. Daley).

23 Effective Job Analysis Methods (Mark R. Foster).

24 A Practical Guide to Conducting Assessment Centers (Charles R. Swanson, Mark R. Foster).

25 Work Management and Job Evaluation Systems in a Government Environment (Gilbert B. Siegel).

26 Designing and Creating an Effective Compensation Plan (Gilbert B. Siegel).

PART SIX: TOOLS FOR INTEGRATING HUMAN RESOURCES INTO THE ORGANIZATIONAL MISSION.

27 Benchmarking Performance (David N. Ammons).

28 Strategic Planning for Human Resource Managers (Roger G. Brown, Mary Maureen Brown).

29 A Guide to Practical Human Resource Research (Gary E. Roberts).

30 Human Resource Consultants and Outsourcing: Focusing on Local Government (Glenn W. Rainey Jr.).

31 Employee Benefits: From Health Care to Pensions (N. Joseph Cayer).

32 The Role of Human Resource Professionals in the Budgeting Process (Douglas J. Watson, Catherine C. Reese).

Conclusion: Toward Effective Human Resource Management (Stephen E. Condrey).

Name Index.

Subject Index.