Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, Second Edition (Revised and Expanded with CD-ROM)
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More About This Title Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed, Second Edition (Revised and Expanded with CD-ROM)

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DEBORAH L. DUARTE is assistant professor at George Washington University and an international consultant for clients that include The Gap, Freddie Mac, Nortel Networks, Johnson & Johnson, NASA, and Discovery Communications.

NANCY TENNANT SNYDER is vice president, innovation and knowledge management, for Whirlpool Corporation and adjunct faculty member at the University of Michigan's MBA program.

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"Clear and practical guidance on one of the most pressing problems in every multinational enterprise--how to work across the boundaries of time, space, and culture. This book represents an important step forward in our fundamental understanding of succeeding in today's global marketplace." (David R. Whitwam, chairman and CEO, Whirlpool Corporation)

"Most work in most organizations most of the time is done by teams. Many now need to be virtual. This book explains what, why, and how, with down-to-earth concepts and useful applications." (Joseph White, dean, University of Michigan Business School)

"This book is an important contribution to both practice and theory. The authors capture the full challenge of leading and working across traditional organizational boundaries and offer practical, sound guidance for leveraging maximum performance." (Mark Linaugh, vice president, Time Inc.)

"Duarte and Snyder are masterful at making an esoteric topic understandable. The exercises and tools are immediately applicable and work in any organization or culture." (Nikki Adams, director of training, Seagate Technology)
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