Risk Management Handbook for Health Care Organizations, Third Edition: American Society for Healthcare Risk Management (AHA Press)
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More About This Title Risk Management Handbook for Health Care Organizations, Third Edition: American Society for Healthcare Risk Management (AHA Press)

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ROBERTA CARROLL RN, ARM, MBA, CPCU, is senior vice president and manager of the healthcare unit at Aon Risk Services in San Francisco. She is a frequent speaker in the health care risk management areas of risk financing, claims administration, loss control, captive management, strategic planning and reengineering. A past president of ASHRM, she has served on its board of directors for six years and is a member of the Past President's Council.

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Preface.

About This Book.

FRAMEWORK FOR HEALTH CARE RISK MANAGEMENT.

The Health Care Risk Management Professional (Jeannie Sedwick & Grena G. Porto).

Development of a Risk Management Program (Jane M. Bryant & Sheila Hagg-Rickert).

The Health Care Organization Governing Board (James E. Orlikoff).

Statutes, Standards, and Regulations (Mark Cohen).

Data Management (Kirk S. Davis & Jane C. McConnell).

Creative Staffing (Dorothy Bazan & Lillian P. Karson).

Enterprise Risk Management: Emerging Concepts and Applications in Health Care (Ward R. H. Ching).

HEALTH CARE EXPOSURES

Systems for Risk Identification (William J. McDonough).

Occupational and Environmental Risk Exposures for Health Care Facilities (John C. West).

Physician and Allied Health Professional Credentialing (Mark A. Kadzielski & Michael G. Hercz).

A Contract Review Primer for Risk Managers (Peggy L. B. Nakamura).

Mergers, Acquisitions, and Divestitures (Karen E. Bedford, et al.).

Emerging Liabilities in Partnerships, Joint Ventures, and Collaborative Relationships (Rebecca A. Havlisch).

Health Care Legal Liability Exposures in Different Organizational Settings (William B. Reisbick & Rando W. H. Wick).

High-Risk Clinical Areas (Sylvia M. Brown).

Information Technologies and Risk Management (Ronni P. Solomon).

Evolving Risk in Cyberspace and Telemedicine (Kathryn T. Allen & Pamela J. Para).

Documentation (Sandra K. Johnson).

Advertising Liability-A Growing Risk Management Concern (Grena G. Porto & Benjamin A. Post).

Corporate Compliance-A Risk Management Framework (Jeffrey F. Driver & Glenn T. Troyer).

Risk Mapping-A Visual Experience (M. Michael Zuckerman).

PROVIDERS AND MANAGED CARE.

Providers and Managed Care (Berni H. Bussell).

RISK MANAGEMENT TREATMENTS and TECHNIQUES.

Informed Consent as a Loss Control Process (Fay A. Rozovsky).

Safety and Security (Leilani Kicklighter).

Workers' Compensation: A Risk or a Benefit? (Leilani Kicklighter).

Claims and Litigation Management (Ellen L. Barton)

The Risk Manager and Biomedical Technology (Sally T. Trombly).

Ethics and Patient Care (Sheila Cohen Zimmet).

Human Resources Issues (Michael P. Warnick).

RISK FINANCING.

Introduction to Risk Financing (Dominic A. Colaizzo).

Insurance Practices and Principles (Kimberly Willis & Judy M. Hart).

Risk Financing Techniques (Brad R. Norrick, et al.).

MONITORING and EVALUATING.

Risk Management's Role in Performance Improvement (Peggy Berry Martin & Robert J. Marder).

Benchmarking (Kathleen M. Roman).

Risk Management Program Evaluation (Christopher Cassirer).

Client and Customer Satisfaction (Frances Kurdwanowski & Maria D. Lain).

Accreditation, Licensure, Certification, and Surveying Bodies (Kathleen Stillwell).

Request for Proposals (Roberta Carroll).

Index.

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This single volume provides responses to the vast majority of questions, concerns, and issues that health care risk managers, encounter, regardless of their level of experience. The table of contents indicates the breadth of coverage in this volume and will also actually describes the comprehensive practice of health care risk management. (Richard R. Huntington, broker sales director, St. Paul Companies)

There is no book like it-it is the risk manager's bible. It meets my needs whether it is as a reference, for orienting new staff, or for presentations. It never lets me down. (Karen Badian Prommer, director, risk management, White Memorial Medical Center)

The long awaited third edition of the Risk Management Handbook for Health care Organizations has just arrived! And it is well worth the wait. From professionals new to the risk management field to seasoned veterans, there is something for everyone. Discussions of current issues such as corporate compliance, information technology, mergers and acquisitions—to name a few—provide valuable insight into the many challenges surrounding today's busy risk manager. (Mary Ott, senior consultant, risk management, Sisters of Mercy-Health System)

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