Title Details

ROBERT C. BENFARI is a psychologist, business consultant, and trainer who has been teaching and applying the Myers-Briggs Type Indicator and other management assessment instruments in business settings for thirty years. He has worked with organizations throughout the world, including Raytheon and the U.S. government. He was a professor at the Harvard University School of Public Health and is currently Lecturer on Continuing Education at Harvard and visiting professor at the University de la Empresensa (Argentina). He is also president of BGL Ltd., a consulting firm.

Preface About the Author
Introduction: What Makes a Good Manager?
Part One: A Model for Change
1. The Dynamics of Management Style: What Can Be Changed
2. Personality and Psychology: What's Your Type
3. Practical Intelligence: How Do We Make It Work?
4. Mental Models: How Do We Make the Shift?
Part Two: The Elements of Management Style
5. Needs: The Drive Towards Competence
6. Power Bases: Influence, Authority, and Expertise
7. Problem Solving and Conflict Management: Catalysts for Change
8. Values: Clarifying What You Stand For
9. Stress: Managing Work and Difficult People
10. Putting It All Together: Developing an Action Plan for Your Management Style