Open Organizations: A Model for Effectiveness, Renewal, and Intelligent Change
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- Wiley
More About This Title Open Organizations: A Model for Effectiveness, Renewal, and Intelligent Change
English
OSCAR G. MINK is professor of adult education and human resource development leadership at the University of Texas, Austin. BARBARA P. MINK is president and a senior consultant with Somerset Consulting Group. ELIZABETH A. DOWNES is a private consultant in research, evaluation, and organizational development in Santa Fe, New Mexico. KEITH Q. OWEN is division chair of social and behavioral sciences at Austin Community College and a senior consultant with Somerset Consulting Group.
English
Part One: Foundations of Open Organizations
1. Developing Open Organizations: Cultures That Can Adapt, Change, and Improve
2. Creating Unity and Responsiveness: The Open Organization Model
3. Involving the Whole System to Diagnose, Learn, and Initiate Change
Part Two: A Guide for Change
4. Addressing Organization-Wide Issues: The Case of Precision Grinding and Manufacturing
5. Linking Exemplary Customer Service to Values and Relationships
6. Building Open Groups: The Case of The Traveler's Insurance Company
7. Renewing Trust and Quality Relationships
8. Changing from the Individual Out: The Case of "Cyclops"
9. Aligning Personal and Organizational Values
10. Conclusion: Open Organizations and Continuous Renewal
1. Developing Open Organizations: Cultures That Can Adapt, Change, and Improve
2. Creating Unity and Responsiveness: The Open Organization Model
3. Involving the Whole System to Diagnose, Learn, and Initiate Change
Part Two: A Guide for Change
4. Addressing Organization-Wide Issues: The Case of Precision Grinding and Manufacturing
5. Linking Exemplary Customer Service to Values and Relationships
6. Building Open Groups: The Case of The Traveler's Insurance Company
7. Renewing Trust and Quality Relationships
8. Changing from the Individual Out: The Case of "Cyclops"
9. Aligning Personal and Organizational Values
10. Conclusion: Open Organizations and Continuous Renewal
