Marketing Strategies for Competitive Advantage
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  • Wiley

More About This Title Marketing Strategies for Competitive Advantage

English

PREFACE

Section 1 THE PROCESS AND PLAYERS INVOLVED

Chapter 1 Strategic Marketing Management

Chapter 2 Customers, Company Capabilities And Competitors

Chapter 3 Analysing External Markets And Internal Assets For Strategic Decisions

Section 2 WHERE TO COMPETE

Chapter 4 Where and When to Compete -
Markets & Products

Chapter 5 Standardisation vs Adaption of Offerings: Global Issues in Marketing Compared to Customisation

Chapter 6 Segmentation As A Strategic Tool

Section 3 How to compete

Chapter 7 Positioning, Perception And Value

Chapter 8 Sources of Sustainable Competitive Advantage

Chapter 9 Total Quality -
Total Marketing

Chapter 10 Lessons from Services Marketing

Chapter 11 Building Strong Brands

Chapter 12 Channel Management and Value-Added Relationships

Chapter 13 Relationship Marketing and Competitive Advantage

Chapter 14 Expeditionary Marketing And New Product Development

Chapter 15 Where To Compete -
Strategic Windows

Section 4 EVALUATION AND SELECTION OF STRATEGY

Chapter 16 EvaluatiNG Strategic Market Options

Section 5 IMPLEMENTATION AND CONTROL OF STRATEGY

Chapter 17 Implementing Marketing Strategy

Chapter 18 Satisfaction and Customer Care

Chapter 19 Company Capabilities and Internal Marketing

Chapter 20 Building Relationship That Last

Chapter 21 Monitoring & Feedback
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