Cross-Cultural Management Communication (Paper)
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  • Wiley

More About This Title Cross-Cultural Management Communication (Paper)

English

Good communication creates good relationships, high morale, and an increase in productivity and profits. Cultural differences can create tremendous problems in communication, and in today's international business world, this can have dramatic effects. Explains not only how to handle such problems, but also how cultural differences can be turned to advantage. Author Richard Mead shows how management priorities are communicated in different cultures, examining the various communication problems facing the manager dealing with people from other cultures. In particular, the author shows how managers can develop skills to recognize the differences, analyze them, and identify and apply appropriate solutions--before the differences become headaches.

English

Cross-Cultural Management Communication.

Culture and Management.

Communicating Decisions.

Communicating Purpose.

Channels and Modes.

Relationships in Face-to-Face Communication.

Ambiguity in Spoken Communication.

Non-Verbal Communication.

Preparing for Cross-Cultural Negotiations.

Cross-Cultural Negotiating.

Using the Other Language.

Implementing a Language Policy.

A Cross-Cultural Management Communications Audit.

Bibliography.

Indexes.

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