Title Details

ROGER G. SCHROEDER holds the Donaldson Chair in Operations Management and is Codirector of the Juran Center for Leadership in Quality at the Curtis L. Carlson School of Management, University of Minnesota. Professor Schroeder has a bachelor’s degree in mechanical engineering with high distinction, a master’s degree in industrial engineering from the University of Minnesota, and a PhD from Northwestern University. Professor Schroeder is Associate Editor of the Journal of Operations Management and on the Editorial Advisory Board of Production and Operations Management. He is listed in Outstanding Educators of America and has won the Morse-Amoco Outstanding Teacher Award at the University of Minnesota.

BARBARA B. FLYNN is Professor of Operations Management and area coordinator at the Babcock Graduate School of Management of Wake Forest University. She received a DBA in operations management from Indiana University, an MBA with an emphasis in operations management and managerial economics from Marquette University, and a BA in psychology from Ripon College. Dr. Flynn is Editor-in-Chief of Quality Management Journal and Decision Line, and Associate Editor of Journal of Operations Management. She has held leadership positions within the American Society for Quality and the American Production and Inventory Control Society.

Contributing Authors.

Preface.

Acknowledgments.

Part I:Setting the Stage.

Chapter 1: High Performance Manufacturing: Just Another Fad?

Chapter 2: Paths of Improvement in Plant Operations.

Chapter 3: Linking Practices to Plant Performance.

Part II:Specific HPM Practices.

Chapter 4: Manufacturing Strategy: Building Capability for Dynamic Markets.

Chapter 5: Human Resource Management Practices.

Chapter 6: Competitive Product and Process Technology.

Chapter 7: Information Technologies for High-Performing Processes.

Chapter 8: JIT Manufacturing: Development of Infrastructure Linkages.

Chapter 9: Quality: Foundation for High Performance Manufacturing.

Part III:High Performance Manufacturing by Country.

Chapter 10: U.S. Manufacturing Renewal.

Chapter 11: Japanese Manufacturing Organizations: Are They Still Competitive?

Chapter 12: From Complacency to Competence: Lessons from the United Kingdom.

Chapter 13: Manufacturing in Italy: Competing in a Different Way.

Chapter 14: Germany: Pursuing the Technology Path.

Part IV:Conclusions.

Chapter 15: Conclusions and the Way Forward.

Appendix.

Index.