Building Customer-Based Project Organizations
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English

JEFFREY K. PINTO, PhD, is a professor of management at Penn State Erie, where he holds the Samuel A. and Elizabeth B. Breene Fellowship in Management. He has won international acclaim for his research in project management, which Fortune labeled the number one profession in corporate America for the coming decade. Pinto's ten previous books include The PMI Handbook of Project Management and Successful Project Managers (both from Wiley).
PEKKA J. ROUHIAINEN, PhD, is a professional project manager with Aker Rauma Offshore, Oy. Dr. Rouhiainen received his PhD from Tampere University of Technology in Finland. He has over twenty years of project management experience and has worked on or managed numerous multimillion-dollar projects. Currently located in Houston, Rouhiainen has extensive exposure in international project management.

English

Why a Customer-Based Approach Matters.

Background: The Challenge of Project-Based Work.

What Is Project Success and Failure?

Project Critical Success Factors.

Managing the Supply Chain for Projects.

Value Chains and Projects.

Project Stakeholder Analysis.

Creating Customer-Based Project Organizations.

Putting the Model to Work: The ARO Story.

Building the Customer-Based Project Organization.

Index.

English

"...this book provides a lot of practical examples that can be used to open up the discussion within your organisation." (Supply Management, 4th October 2001)
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