Human Resource Management in the Hospitality Industry
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  • Wiley

More About This Title Human Resource Management in the Hospitality Industry

English

This book examines issue in human resource management in hospitality, including selection, compensation, motivation, training, and labor relations.

English

Frank M. Go is the author of Human Resource Management in the Hospitality Industry, published by Wiley.

English

Human Resources--The Key to Service Quality.

Communication.

Leadership.

Motivation.

Conflict Resolution.

Stress and Coping.

Decision Making.

Training Structure.

Organization Development.

Strategy Formulation and Planning for Implementation.

Appendix.

Bibliography.

Glossary.

Index.
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